Ask your question Entering your question as a complete sentence will provide more accurate results than keywords or phrases.

FAQs

Are the B500 deadbolt turns ADA compliant?

Resolution: All B500 turns are ADA compliant. See B500 data sheet, exploded view.:

What glass light kits are available in doors?

Resolution: Glass Light is a preparation in a door for view window, vision and/or glazing including glass stop and glazing bead and may also be refereed to as a lite.Doors are available with a wide v...:

where can I get that "battery" on the CT500 board?

Resolution: That flat, round "battery"-looking device is actually the ATR (Audit Trail memory chip) for the CT500 board.The part number is DS1994L +F5 and may still be available from ibutton.com, but please no...:

HHD cannot select manager/operator pull down in SUS cannot click on part of the HHD screen

Resolution: HHD screen needs to aligned - Start - Settings, System tab at bottom, Screen, align:

Do we have weatherstripping for the steel mullions?

Resolution: Weatherstripping is only available on the aluminum mullions.:

Schlage Express limitations, includes order part numbers & cutsheets

Resolution: Schlage Express Offline Lock Management software limitations:Schlage Express limitation is defined as 100 doors and 1000 users per facility OR as 50 doors and 2000 users per facility, limitations a...:

Schlage Express: Adding an additional time zone (SmarTime, Smart Time) creates all locks need to be programmed message (not an error)

Resolution: Schlage Express: Adding an additional time zone (SmarTime, Smart Time) creates all locks need to be programmed message (not an error) Schlage Express: Adding an&nbs...:

How do I enroll employees on a F-series Handpunch reader?

Resolution: Follow the instructions below, for the HP-1000, HP-2000, HP-3000, HP-4000:- press ‘clear’ then ‘enter’ within a second- enter the supervisor’s ID, press 'enter' and place their handreader display:&...:

How do I enroll supervisors on a F-series Handpunch reader?

Resolution: Please follow the instructions below, for the HP-1000, HP-2000, HP-3000, HP-4000:- press ‘clear’ then ‘enter’ within a second- enter the supervisor ID (who is enrolling another person), press 'ente...:

What is a Grade 1 Lock?

Resolution: Grade 1 locks are tested and certified to be in compliance with the following ANSI/BHMA Standards: Cylindrical, Bored and Preassembled Locks & Latches 8...: