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FAQs

Must you use the HHD to program AD locks?

Resolution: Yes, the laptop can no longer link directly to the lock:

How do you enable fast programming in SMS Express

Resolution: Under Setting/Program Setting/programming, select 'Locks will be programmed with the computer' Click 'Tour with Uplink' Uplink pop-up will appear, click on configuration selection. Enter password...:

How to convert a 650 narrow style key switch to a single gang style

Resolution: No mounting hardware required, just single gang cover plate. :

Was the ID3D Hand Reader discontinued?

Resolution: All products of the E-series line will be discontinued as of the end of 2013 with parts available through 2014 or while supplies last.:

How to obtain MAC address from the EN-100/EN-200?

Resolution: On the older EN-100/EN-200 (rectangle circuit board), the MAC address is printed on the sticker. On the new EN-100/EN-200 (square circuit board), an application such as wireshark will be...:

Can the SXF/XF-2210 card reader be used outdoors?

Resolution: Per the data sheet, the card reader can be used outdoors.:

Is the 1910 horn water proof?

Resolution: No. The 1910 horn is not water proof.:

Metal gages and conversions.

Resolution: Gage and gauge are interchangeable terms. Gage is an archaic numeric value used to define a range of thickness of material. Gage is no longer used in ANSI standards and has been replaced with ...:

The key just spins on a B560R B561R or B563R deadbolt.

Resolution: The Schlage full size interchangeable core (FSIC) prepped B560F, B561F, and B563F deadbolts all require a UL fire cup (R) in order to be UL listed. This fire cup is s...:

XF2110 has solid green with blinking red

Resolution: keypad is cycling power: