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FAQs

How do I convert the XceedID card Hex Data that appears in the card detail window of the SUS Diagnostic software?

Resolution: XceedID 37 bit conversion exampleSample hex data: 82DB2710Convert the diagnostic data from hex to binary (use the Windows calculator as opposed to the Proxilator utility)100000101101100100111000100...:

What is the read range of the new XceedID PR10 wall mounted reader?

Resolution: All read ranges are affected by the environment the reader and card are subjected too. The following data was obtained in a relatively "noisy" RF area with the reader mounted on a metal backp...:

What is the read range of the new Schlage SM10 wall mounted reader?

What is the read range of the Schlage MT11 wall mounted reader?

What is the read range of the new Schlage MT11 wall mounted reader?

What is the read range of the new Schlage MT15 wall mounted reader?

How to replace solenoid 991342?

Resolution: That is the E996 Solenoid. It is sold as part 050814-00.To replace the solenoid, refer to the E996L Installation instructions.The trim must be removed from the door.Verify if the tr...:

Replacement circuit board for M420, M450 and M490 Basic

Resolution: P44488484 PCB ASSY BASICP44488492 PCB ASSY PLUS:

Replacement circuit board for M400 Series Magnetic lock

Resolution: Replacement circuit boards M420, M450 and M490 P44488484 PCB ASSY M420P, M450P and M490P (DSM, MBS ) P44488492 PCB ASSY PLUS:

Why is there a control module on the GF3000 maglock?

Resolution: The GF3000 control module takes in 12 or 24 volts DC and puts out a lower voltage pulsed signal to the magnetic coils.The reason for the control module is to run the magnetic coil at a cooler tempe...: