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653 Series Keyswitch - Additional Microswitch part number

Resolution: 653 Series Keyswitch - Additional Microswitch part numberP/N: P653059 @ $27 (as of January 2016) Maximum of 4 microswitches per 653 keyswitch can be installed, stacked ...:

What is a mullion?

Resolution: A Mullion is a vertical frame member set in a double door opening which will allow both door leaves to be active. Mullions can be fixed or removable. Mullions may also occur between a door a...:

What different types of door coordinators are available?

Resolution: There are 2 types of door coordinators available: Bar Coordinators (Ives COR Series): Surface mounted to the bottom surface of the frame soffit. The active door lever, located nearest to th...:

What backsets are Hospital latches available?

Resolution: Hospital latch available backsets: 2-3/4", 3-3/4", 5" or 7":

Why am I losing enrolled users after connecting to Handnet Lite?

Resolution: The HK-2 or FingerKey will lose its enrolled readers under the following conditions: - if you ‘cold boot’ or reset the reader to factory defaults - if you connect to Handn...:

In Handnet for Windows, I keep getting a "Disk or network error" error message

Resolution: Handnet for Windows uses the MS Access database; the error message you are seeing, is a Windows-based (Jet engine) error message. To fix this, please go to: http://support.microsoft.com/kb/814811wh...:

How to select a Touch Bar exit device?

Resolution: Touch bar exit devices are mounted on the egress side of the door. Touch bar exit devices feature an enclosed mechanism case with a push bar area to allow egress. Available in Ri...:

What is a mechanical Lock?

Resolution: A lock is any device which prevents access or use by requiring special knowledge or equipment. Mechanical locks are mechanical devices which secure an opening by keeping a door closed until a rel...:

What is a Tubular lock?

Resolution: Tubular Locks: Tubular locks have a center spindle assembly that extends through the center of the lock body and latch, allowing for retraction of the latch when the lever or knob are rotated....:

The outside lever of AL locks does not return to its original position after retraction.

Resolution: This problem will be exhibited out of the box. The outside springcage and driver may bind causing the lever to stay in the down (or up) position. This issue does not affect the i...: