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FAQs

Does the 788 door loop have a fire rating?

Resolution: A fire rating is not needed because it does not penetrate all the way through the door.:

Driver pins on SFIC mortise housings loosen up and fall out.

Resolution: Issue: Schlage SFIC mortise cylinders have potential for the driver pins to fall out affecting the ability to lock and unlock the device.Facts: Housings manufactured between 06/01/2...:

What replaced the Legacy Locknetics Touch Sense, Touch Bar, or Smart Bar Request to Exit devices?

Resolution: What replaced the Legacy Locknetics Touch Sense, Touch Bar, or Smart Bar Request to Exit devices? Current Allegion Schlage Request to Exit devices replaced the Legacy Locknetics Request to Exit de...:

How is HH9947 ordered for Kawneer doors?

Resolution: Effective 9/14/2012,a HH9947 Hurricane device is available for Kawneer. Add HH-KAW prefix when ordering 9947 for Kawneer hurricane rated door. :

latchbolt not coming out of 7500 all the way

Resolution: The black latch collar is on backwards. The notched side needs to be facing the mortise case.:

How to convert and Re-Classify AD series lock function

Resolution: How to convert and Re-Classify AD series lock function:Basic process: - Ensure the Re-Classed target AD lock reader type is installed on the lock, such as a Magnetic card reader with or without key...:

Is the LCN facility in Princeton, IL ISO 9001 certified?

Resolution: The LCN facility is ISO 9001 certified, see here.:

What is Vandlgard?

Resolution: Vandlgard is specified by "LV" for mortise locks. The L9000 is a mortise style lock that mounts into a pocket mortised into the edge of the door. Vandlgard is specified by ND9x funct...:

How do I change signal levels on my PIM400 -TD2 outputs?

Resolution: These SUS settings have no effect when the AD400 is linked to a PIM400-485; because the PIM400-485 reports the logic status with RSI-485 commands and not logic levels. The settings are gray...:

Are the EL wiring harnesses still required with the new potted module?

Resolution: EL wiring harness is no longer needed with new EL potted modules.: