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FAQs

Can the 9949 CVC be used on fire rated wood doors?

Resolution: There are several door manufacturers that have achieved a 90 minute UL Fire listing as shown. Von Duprin CVC with Marshfield Wood Door: Von Duprin is pleased to announce that Marshfield ...:

Which PIM400 model will work with Software House?

Resolution: The model of the PIM needs to be PIM400-485RSI:

Does Allegion write specifications and specs?

Resolution: Allegion does provides professional support to Architects and Design Professionals. For information related to specification development and support, Website for Architects and Desig...:

When was old style 33/35 series discontinued and replaced with the 33A/35A?

Resolution: The 33/35 devices where discontinued in 2003.:

Getting SQL error running reports in Handnet for Windows

Resolution: You must run reports as the user who installed the Handnet for Windows software. If you are not that user then you must reinstall Handnet for Windows under the user that will log in,...:

Are the new wall mounted Schlage card readers RoHS compliant?

Resolution: Yes, these card readers are compliant with RoHS.RoHS Compliance Definition: The RoHS directive aims to restrict certain dangerous substances commonly used in electronic and electronic equipment. An...:

How is the 100 series from Glynn Johnson different from the 100 ADJ series?

Resolution: The basic units are similar. The ADJ has a 12" long track that is mounted in the frame to allow the degree of opening to be selected in the field anywhere from 85 to 110 degrees, where the standar...:

What is the function of the tamper feature on the new wall mounted Schlage card readers?

Resolution: There is an optical sensor (tamper socket) near the connector. There is a blocking stub (tamper arm) on the backplate. When the reader & backplate are installed, the optical sensor is blocked. ...:

What secure torx screw size is used on the wall mounter Schlage card reader?

Resolution: The wall-mount card reader secure torx screw is a 6-32 X ¼” and needs a T10 (security) 6-lobe bit.The torx screw on the wall mounted card reader is not the same size as used on the AD or CO lock se...:

Will a CO-100 lock become an unuseable lock when there is battery failure?

Resolution: In the event of battery failure, the lock will fail As-Is. ( Lock remains in current state, locked or unlocked, until batteries are replaced.) :