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FAQs

Can the 914KIL-IC trim be set for NL function?

Resolution: The 914KIL-IC trim can only function in the classroom function. The 914KIL (not IC version) can be modified to operate in NL function by following the Function Change Instructions. :

Why have a RX device and DPS on the same opening?

Resolution: RX (request exit) switch monitors the pushbar and DPS (door position switch) monitors the door status. :

In Express, my software freezes when generating program files

Resolution: Possible files corruption in sync folder of ActiveSync/Windows Mobile Device Center. Files shared between Express and HHD copied her for transfer. Door and audit files can become corrupt from...:

Are Classic restricted Paracentric (Numbered) keyways still available for purchase?

Resolution: Classic Paracentric (Numbered) keyway cylinders and keys are available for purchase. These keyway names consist of 4 digits, e.g. 1357, 1268, 1458, etc. While the Paracentric (Numbered) ...:

Can the 9949 CVC be used on fire rated wood doors?

Resolution: There are several door manufacturers that have achieved a 90 minute UL Fire listing as shown. Von Duprin CVC with Marshfield Wood Door: Von Duprin is pleased to announce that Marshfield ...:

Which PIM400 model will work with Software House?

Resolution: The model of the PIM needs to be PIM400-485RSI:

Does Allegion write specifications and specs?

Resolution: Allegion does provides professional support to Architects and Design Professionals. For information related to specification development and support, Website for Architects and Desig...:

When was old style 33/35 series discontinued and replaced with the 33A/35A?

Resolution: The 33/35 devices where discontinued in 2003.:

Getting SQL error running reports in Handnet for Windows

Resolution: You must run reports as the user who installed the Handnet for Windows software. If you are not that user then you must reinstall Handnet for Windows under the user that will log in,...:

Are the new wall mounted Schlage card readers RoHS compliant?

Resolution: Yes, these card readers are compliant with RoHS.RoHS Compliance Definition: The RoHS directive aims to restrict certain dangerous substances commonly used in electronic and electronic equipment. An...: