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FAQs

Will the older HL6 spindle work in the newer latchbolt assembly?

Resolution: You can replace an older HL6 latchbolt with the current HL6 latchbolt.:

My lock PRO lock will not relock how can I reset my PRO lock: Early and later versions.

Resolution: :

Is there an NLOP function for the Falcon 24-C or 25-C devices?

Resolution: The Falcon 24-C and 25-C devices use a -C designation for a Night Latch function without a pull from us, often referred to as NLOP (Examples 24-C-C..., or F-25-C-C....). This is the same nome...:

What does the hotel indicator look like for the A, AL, D, and ND?

Resolution: Indicator not extendedIndicator extended:

Can I use a 6210 in a wood frame?

Resolution: Standard 6210 can't be used in a wood frame. :

Can the 914KIL-IC trim be set for NL function?

Resolution: The 914KIL-IC trim can only function in the classroom function. The 914KIL (not IC version) can be modified to operate in NL function by following the Function Change Instructions. :

Why have a RX device and DPS on the same opening?

Resolution: RX (request exit) switch monitors the pushbar and DPS (door position switch) monitors the door status. :

In Express, my software freezes when generating program files

Resolution: Possible files corruption in sync folder of ActiveSync/Windows Mobile Device Center. Files shared between Express and HHD copied her for transfer. Door and audit files can become corrupt from...:

Are Classic restricted Paracentric (Numbered) keyways still available for purchase?

Resolution: Classic Paracentric (Numbered) keyway cylinders and keys are available for purchase. These keyway names consist of 4 digits, e.g. 1357, 1268, 1458, etc. While the Paracentric (Numbered) ...:

Can the 9949 CVC be used on fire rated wood doors?

Resolution: There are several door manufacturers that have achieved a 90 minute UL Fire listing as shown. Von Duprin CVC with Marshfield Wood Door: Von Duprin is pleased to announce that Marshfield ...: