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FAQs

What is the maximum undercut allowed with the 98/9947?

Resolution: Maximum undercut for 98/9947 is 1/4".:

What is the former Ives 469 coordinator called?

Resolution: Now called the COR7G.:

Is dogging available on a Chexit device?

Resolution: Hex dogging is not available on all Chexi devices. :

Resolution: Stamped louvers are no longer available from Steelcraft in any door series. Steelcraft discontinued this offering in 2008. Steelcraft will only provide a cutout only in doors for louvers.:

Does Ives still carry the cabinet wire pulls?

Resolution: These are discontinued and no longer available.:

Is the ASA strike available for the RL30 roller latch?

Resolution: The ASA strike is available for the RL30 roller latch. Order with the roller latch or as a seperate item, RL30-A.:

How do I open the M490DE without the alarm going off?

Resolution: A dry contact across the release contact (RLS) will cause the M490DE to release for authorized access.:

How can I keep the M490DE door open without the alarm going off?

Resolution: Use a maintained momentary contact on the release(RLS) input. A maintained contact across the release will drop power to the mag coil. Once the contact is removed a M490DE will immediately bond to ...:

M490DE alarm goes off after 15 seconds or when door closes, needs it to stay on Which model of M490DE will keep alarm active indefinitely

Resolution: BOCA option resets alarm automatically automatically. Standard M490DE will alarm and will stay on until use intervenes by resetting M490DE with a closure on the RST input. :

How did you specify the Falcon X series as corrosion resistant?

Resolution: The "SS" option provided a stainless steel (non ferrous) constructed chassis that when paired with stainless steel trim, provides a Grade 1 lock that is resistant to corrosion when exposed to moist...: