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FAQs

Can I upgrade to an Everest 29 system and use my new keys on my existing Everest cylinders?

Resolution: Everest 29 keys will work in Everest keyways. The R, S, and T keyways are completely backwards compatible to the Everest B, C, and D keyways respectively. Related solutions: What is Everest...:

What is the difference between the Ives 482B and the 482A door guards?

Resolution: The difference between the Brass version 482B and the Aluminum version 482A is the size and design as well as the base material and available accessories. The Brass version 482B comes w...:

What replaces the KP78, KP79 keypads?

Resolution: The Legacy KP line of keypads have no direct replacement. These were unique to the legacy controllers CT1000:CT500 and the Delayed egress mags 390DEL ;101+:

What is the maximum undercut allowed with the 98/9947?

Resolution: Maximum undercut for 98/9947 is 1/4".:

What is the former Ives 469 coordinator called?

Resolution: Now called the COR7G.:

Is dogging available on a Chexit device?

Resolution: Hex dogging is not available on all Chexi devices. :

Factory installed louvers?

Resolution: Stamped louvers are no longer available from Steelcraft in any door series. Steelcraft discontinued this offering in 2008. Steelcraft will only provide a cutout only in doors for louvers.:

Does Ives still carry the cabinet wire pulls?

Resolution: These are discontinued and no longer available.:

Is the ASA strike available for the RL30 roller latch?

Resolution: The ASA strike is available for the RL30 roller latch. Order with the roller latch or as a seperate item, RL30-A.:

How do I open the M490DE without the alarm going off?

Resolution: A dry contact across the release contact (RLS) will cause the M490DE to release for authorized access.: