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FAQs

What size screws are in the AD mortise locks?

Resolution: see attachcment:

How many options boards can be mounted on a PS900 power supply with battery backup?

Resolution: MAX of 2 options board can be used if battery backup kit is used. Battery backup kit cannot be used if 3rd distribution board is installed.:

Can the 98/9947 or the 98/9927 be used with the -2 function?

Resolution: This function is only available on 98/99 rim and 98/9975 mortise devices.:

How do I reset my PS914?

Resolution: If PS914 is not providing any DC output, remove the load from DC output, turn the AC off then reapply the AC after a few seconds.:

When did Everest 29 keyways become the default?

Resolution: Schlage changed to the Everest 29 default keyway on March 4th, 2013. At that time, Everest 29 S123 became the default keyway for all Schlage locks. Everest product is still available...:

Why is there a hole in the bow of the new Everest 29 keys?

Resolution: The hole in the Everest 29 key bow allows for the manufacturing process of the patented design and gives the ability to immediately distinguish the Everest 29 key from its predecessors. The Evere...:

Can I upgrade to an Everest 29 system and still use my Everest keys?

Resolution: Existing Everest keys will not work in Everest 29 cylinders Related solution: Can I upgrade to an Everest 29 system and use my new keys on my existing Everest cylinders?:

Can I upgrade to an Everest 29 system and use my new keys on my existing Everest cylinders?

Resolution: Everest 29 keys will work in Everest keyways. The R, S, and T keyways are completely backwards compatible to the Everest B, C, and D keyways respectively. Related solutions: What is Everest...:

What is the difference between the Ives 482B and the 482A door guards?

Resolution: The difference between the Brass version 482B and the Aluminum version 482A is the size and design as well as the base material and available accessories. The Brass version 482B comes w...:

What replaces the KP78, KP79 keypads?

Resolution: The Legacy KP line of keypads have no direct replacement. These were unique to the legacy controllers CT1000:CT500 and the Delayed egress mags 390DEL ;101+: