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FAQs

Why does a 2670 Guard X not extend the bolt when I turn the key?

Resolution: If the tailpiece of the rim cylinder is not engaging into the 2670 guard X cam because the tailpiece is too short and they are not using the tailpiece extension that is provided with the Guard X de...:

PRK on AD/CO

Resolution: AD and CO series only offers MTK (keypad, Multi-tech and proximity):

1490 bottom rod is dragging?

Resolution: Top rod may need to be adjusted a little longer to engage the latch retention in the top latch which will hold both rods retracted while door swings closed. Adjust the rods per Step 5 of 1490 ...:

Does Glynn Johnson send instructions with the hold open conversion kit?

Resolution: The function conversion are shown in each model conversion kit installation booklet.:

Wiring diagrams for Software House C-Cure 9000 and C-Cure 800/8000 Access Control System with AD-300 Hardwired, AD-400 Wireless Devices.

Resolution: Point to point wiring diagrams, consult with the ACP installation documentation:Software House Controllers: GCM, iSTAR, iSTAR Classic, iSTAR Pro, iSTAR eX, Edge, apC8x and apC/L Software Hous...:

Are stainless steel doors and frames available?

Resolution: Yes, stainless steel doors and frames are available. Door Construction: LS-Series: Visible edge seams Door construction similar to the ...:

Is the Ives #4 catch still available?

Resolution: The Ives #4 catch was discontinued in 2009.:

PS873 with a new main board and no voltage on outputs.

Resolution: Issue: Power supply with no outputFacts: PS873Resolution: Check the fuse and if bad replace with 4 amp slow blow fuse. If Fire Alarm (FA) board is used confirm that the Fire Alarm is closed a...:

HHD is not recognized after installing Windows mobile device center on Windows Vista or Win 7

Resolution: Ensure that the HHD is not connected to the PC during WMDC installation.Install "Microsoft Windows Mobile Device Center 6.1 or higher for Windows Vista / Win 7( ensure correct bit 32 or 64 is being...:

Schlage Express: Why does generate program files continue to blink after HHD is returned to PC?

Resolution: This is a known error but does not have any effect on programming doors.It can sometimes be corrected by reprogramming the same set of doors and with Express running allow the hhd and pc the sync a...: