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FAQs

Will the PS914 operate both the Chexit device and the E996 trim?

Resolution: The PS914 power can operate up to four Chexit devices and the E996L trim.:

What is the part number for the 98/9947 top latch kit?

Resolution: The part number for the 98/9947 top latch kit is; 050492-00 47 TOP LATCH KIT.:

Resolution: start Utility software on HHD Will show 'No device connected' at bottom of screen Press the Schlage button on the lock twice - will now show New lock or lock name Click on device options at bottom ...:

How do I couple to an AD400 lock

Resolution: start Utility software on HHD Will show 'No device connected' at bottom of screen double-click schlage button - will now show New lock or lock name Click on device options at bottom Hold IPB bu...:

Can a 36" threaded rod be used on the FB458?

Resolution: The FB458 uses a 1/4-20 threaded rod that is 34-1/2" long, so a 36" rod will work.:

Is the 370L control still available?

Resolution: The 370L control was used on an old style 33/35 rim and surface vertical rod exit devices and is no longer available.:

Can I order the 990 NL less pull?

Resolution: This is available, order the 990EO exit only trim plate.:

Explain the function of the D271.

Resolution: The D271 is a deadbolt with a thumbturn on the inside and an occupancy indicator on the outside. When the bolt is thrown, the indicator reads 'In Use", when the deadbolt is retracted, the indicator...:

How to convert the Von Duprin E996L trim from FS fail safe to FSE fail secure?

Resolution: The E996L will ship FS fail safe from the factory if you don't tell us, You can order either FS/FSE. Can be converted to FSE fail secure. To convert the 996L to E996L (fail safe or fail secur...:

What Schlage cylinders are compatible for the AD and CO locks?

Resolution: :