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FAQs

Resolution: The 370L control was used on an old style 33/35 rim and surface vertical rod exit devices and is no longer available.:

Can I order the 990 NL less pull?

Resolution: This is available, order the 990EO exit only trim plate.:

Explain the function of the D271.

Resolution: The D271 is a deadbolt with a thumbturn on the inside and an occupancy indicator on the outside. When the bolt is thrown, the indicator reads 'In Use", when the deadbolt is retracted, the indicator...:

How to convert the Von Duprin E996L trim from FS fail safe to FSE fail secure?

Resolution: The E996L will ship FS fail safe from the factory if you don't tell us, You can order either FS/FSE. Can be converted to FSE fail secure. To convert the 996L to E996L (fail safe or fail secur...:

What Schlage cylinders are compatible for the AD and CO locks?

Resolution: :

Can a Von Duprin 996L trim be converted to M996L trim?

Resolution: An M996 conversion kit is required to convert the 996L/L-BE trim to an M996L/L-BE electrified trim.47273111: 996 R/V/C Conversion to M996 Motorized Kit - for 996L rim or vertical rod exit dev...:

Can 2 871-2 cards be installed into a PS873?

Resolution: You can install two 871-2 board into a PS873 power supply but they can not be activated at the same time.:

Is the Chexit function available with the XP device?

Resolution: Chexit device with XP option (CX-XP98/99) will be available by first quarter of 2016.:

How many EL devices can be operated from the PS 914?

Resolution: You can operate two EL devices with PS914-2RS, up to four with PS914-4RL and up to eight with PS914-4RL-4RL with limited distance from power supply to the EL devices.:

Why does a 2670 Guard X not extend the bolt when I turn the key?

Resolution: If the tailpiece of the rim cylinder is not engaging into the 2670 guard X cam because the tailpiece is too short and they are not using the tailpiece extension that is provided with the Guard X de...: