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FAQs

Will the 6210 work with the Best 45H? If not is there another electric strike that is compatible.

Resolution: ***The 6210 electric strike was designed to replace mechanical strikes in existing openings when access control is desired.*** Note: The Best 40H series lock is not listed on the 6210 electric s...:

Does Falcon Monarch still carry the return spring and clip for the older 19 series trim?

Resolution: The factory has not carried the old style return spring and clip since December 2011. Customer could contact New England Door Closer though as they do may still have the ol...:

What is the fire rating for AD locks

Resolution: The AD locks are fire rated for 3 hours.:

What is the fire rating for CO locks

Resolution: The CO locks are fire rated for 3 hours.:

Credentials on AD lock

Resolution: 125 kHz proximity credential useCompatibility: Schlage, XceedID®, HID®, GE/CASI ProxLite®, AWID® and LenelProx®13.56 MHz smart credential use Secure sector compatibility: Schlage and aptiQ® MI...:

Is the Falcon 510 L BE a passage lever function?

Resolution: The 510L-BE is a passage lever trim which means that the lever is always unlocked.:

Explain the MA581 function

Resolution: MA581 operation: Latchbolt operated by key from outside or by operating inside knob/lever. Outside knob/lever is always inoperative. Auxiliary latch deadlocks latchbolt when door is locked.:

Does Ives still carry the 428 Ring Pulls?

Resolution: We discontinued the 428 ring pull in 2009.:

Why will my PIM400-TD2 not couple with the HHD

Resolution: If you find a PIM400-TD2 that will not couple and has firmware version 2.17.4 (from the factory) … Please perform a Factory Default Reset to enable coupling and begin normal operation To perform a...:

Can the handing be reversed on 360L?

Resolution: Handing can be reversed, reference the 360L installation instructions.: