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FAQs

Is there a scalp plate supplied for the 98/9947 WDC?

Resolution: The scalp plate is supplied with 98/9947-WDC device.:

Are circular glass lights cutouts available?

Resolution: Circular or Oval glass light cutouts only are available on Steelcraft doors. Cutouts are only available only in the L or B-series doors as follows: L- Series - Doors are available with c...:

How do you specify an exit alarm ALK with a hard wire to the power supply?

Resolution: All new 22, 33/35A and 98/99 series exit devices with exit alarm ALK option can be hard wired to the PS902 power supply as a standard feature.:

Can a CO lock dog open a VD 22

Resolution: Technically no, the latch cannot be held back.But a CO lock with 50 function can lock be set to remain unlocked (lever active); this would not qualify as dogging.:

AD lock dogging open a VD 22

Resolution: This is not possible. The 22 uses hex dogging which drive a hook retaining mechanism at the other end of the device from the latch hub. The AD xxx 993 can not hold a down lever condition...:

Are factory finished doors and frames available from Steelcraft?

Resolution: Factory finished painted doors are available from Steelcraft. Frames "are not available" factory finished from the factory.Doors are offered in variety of standard colors or can be finish...:

Can the IPB function on the AD-400 be changed in the field

Resolution: The AD200 and AD250 have that option. The function can be changed using the HHD and SUS. With the AD300 and AD400 the access panel drives this functionality. Changing the Lock function o...:

Does Falcon have a double RX switch option?

Resolution: Effective August 18, 2014 the double RX option, currently routed through the specials process, will no longer be available as an option on any Falcon exit device series. The standard, single RX dev...:

Does the 327 catch allow push and release or do you have to pull the door off of the catch?

Resolution: The door is held closed with the magnet, to open the door, the door would have to be pulled until the magnet releases.:

Tailpiece binds on modular slot when throwing deadbolt in a B562 or B662 causing the deadbolt to partially retract or extend.

Resolution: Product has been shipping with the disc since 2015.: