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FAQs

How to order a Falcon T lock prepped for Sargent KIL cylinder?

Resolution: Step 1) Pick "L" for cylinder type.Step 2) In the outside lever design select the brand preparation (SAR).Step 3) In the inside lever design you will need to select the lever design, this will be t...:

Can I add a cylinder function to the 98/99 Rim EO device?

Resolution: To add a cylinder to the 98/99-EO rim device order a 110NL-MD for metal door or 110NL-WD for wood door with a standard rim cylinder and prep the door per template.:

How to manage coupling passwords in HHD How to change coupling passwords in HHD

Resolution: - HHD now holds two Coupling Passwords, the current one and the previous one. o If the device fails to make a change becaus...:

How to set the initial coupling password how to set the default coupling password

Resolution: - New locks and those just after a FDR actually have NO Default Coupling Password. The Coupling password is blank until the HHD is used t...:

Changing function of an HL6-9000

Resolution: Your specific HL6-L9000 function can be changed but parts would be required depending on the starting and ending function. Contact Product Support for determining your options.1-877-671-7011 ...:

Will the FA card mount directly to the PS914?

Resolution: The 900-FA fire alarm board doesn't mount directly to the PS914 power supply. The 900-8F option board is required with fire alarm board. Fire alarm board plugs to the 900-8F and 900-8F plugs into...:

What is the size of the current Von Duprin dogging key?

Resolution: All Von Duprin exit devices (22, 33/35A ,55 ,88 ,95 and 98/99) use 5/32" dogging key. There are two part numbers available: 090005 is the package of 2 and 090085 is the package of 10.:

Is the Von Duprin Guard-X exit device fire rated?

Resolution: The Von Duprin Guard-X exit device is not fire rated because the deadbolt is not spring loaded. Therefore, there would be no positive latching as required on a fire rated opening. :

Should my control contacts land on SC and I1 for my EL device?

Resolution: Control contacts such as card reader land between SC and I terminals of the 900-2RS or 900-4RL option board.:

Is the SD option available on the 33A/35A devices?

Resolution: SD option is not available on 33A/35A series exit devices. The SD option is located on the center case assembly and 33A/35A devices have narrow style center case and wont be able to fit the S...: