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FAQs

Is the Guard X 2670 approved for exterior use?

Resolution: The 2670 Guard-X device is not approved for exterior use. :

Is the instruction sheet for the PS 902 on the Von Duprin website?

Resolution: The installation instruction for PS900 series power supplies are available online under the Von Duprin, Falcon exits, Schlage, and Schlage Electronics sections of the website. You can also find by...:

Is there a recommended mounting height range for door hardware?

Resolution: Per IBC 2009: 1008.1.9.2 Hardware height:Door handles, pulls, latches, locks and other operating devices shall be installed 34 inches (864 mm) minimum and 48 inches (1219 mm) maximum above the...:

Is the HL6 EO/EN provided with a cover plate?

Resolution: The HL6EO has a mounting plate on the pull side of the door and a push paddle. The HL6EN has a mounting plate on the push side of the door and a pull paddle. :

What is the difference between the 264 and 299 strikes?

Resolution: The projection dimensions are different. 264 strike has 9/16" projection299 strike has 13/16" projectionAll other dimensions are the same:

Does the PS 914 RFK include the former 873 box?

Resolution: The PS914RFK retrofit kit power supply includes the former PS873 enclosure.:

What are the visible differences to identify a Commercial "S" Lock, "AL" Lock and the Residential "F" Lock.

Resolution: See here for differences. :

Will the AL lock fit a 2" thick door standard?

Resolution: The AL series lock fits up to 1 7/8” door thickness out of box.:

Can a CX device be converted to an EL or QEL (quiet electric latch retraction) device in the field?

Resolution: The Chexit center case and baseplate are unique and can not be converted to EL or QEL (quiet electric latch retraction). :

Are security screws available for the HL6?

Resolution: When ordering an HL6/PL7/PL8 product the suffix SOC can be used to specify security screws. If security screws are needed separately the part number for the security screw pack is 840613-00.: