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FAQs

What wire gauge is used in Ives TW4 or TW8 hinges?

Resolution: 28 gauge:

Does the cylinder have to be horizontally mounted in VR910 x 98EO?

Resolution: The instructions and template for the VR910NL and VR914NL trim used with Von Duprin 98/99 Rim or Vertical Rod devices show the cylinder mounted with the keyway horizontal. This keeps the trim...:

Is the 4010 closer handed?

Resolution: The 4010 door closer is handed and they are not field reversible.:

What is the minimum door stile for a Von Duprin 99 Rim device?

Resolution: There are many factors that determine a minimum stile, see attached file. :

Falcon 19 R is sticking when I use the 914 KIL trim.

Resolution: First, make sure the device is being tested while it is mounted to the door with trim installed. (Testing the device on the bench may show behaviors that will not occur once the d...:

What tools and pinning kits are required to service Everest 29 keys and cylinders?

Resolution: The current tools, pinning kits and key originating machines for all Schlage Everest full size cylinders and small format cores are the same used on Everest 29.:

Is the 376T control handed?

Resolution: The thumbturn on the 376T control always turns clockwise, not handed.:

Can you use a 371L with a non Fire rated 5547 on a metal door?

Resolution: The 376L trim is used with 5547 only through Engineering Special.:

Will the Falcon 812 L R trim work for the XX - V exit device?

Resolution: The 812L-R trim will not work on the XX - V device, the lever and key cylinder are in different locations on the trim than the k-hub and locking cam operator is on the device.:

What is the part number for the 6000 series solenoid?

Resolution: The Von Duprin 6000 series electric strike can be converted by ordering the appropriate kits below.6000 Series solenoid Kit 12VDC - 050237-00Yellow wires6000 Series solenoid Kit 16VDC - 050239-00Bl...: