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FAQs

Can I convert a Schlage HL6 push paddle to a pull paddle?

Resolution: The push handle assembly cannot be changed to a pull assembly or vice versa on any of the HL or PL products. :

Does the PB405 power bolt have the ARSM (auto relock switch magnetic)

Resolution: The new PB405 includes the ARSM - it is not necessary to order this as an option:

What is the L9496 function?

Resolution: L9496 is a Privacy mortise lock with “Occupied” Indicator. Knob/lever retracts latchbolt from either side. Deadbolt thrown or retracted by key outside (retraction by key required in the event ...:

Does the Von Duprin CX 98/9975 allow lever entry from the pull side without sounding the alarm?

Resolution: As long as there is no door position switch wired to the CX the outside trim will work as it would on a standard 98/9975 device. :

What would make the PS914-2RS cycle on and off?

Resolution: The following could cause the PS914-2RS Power Supply to cycle on and off: The wrong wire gauge or run distance from power supply to the EL device. Click HERE for wiring requirementsOverlo...:

What wire gauge is used in Ives TW4 or TW8 hinges?

Resolution: 28 gauge:

Does the cylinder have to be horizontally mounted in VR910 x 98EO?

Resolution: The instructions and template for the VR910NL and VR914NL trim used with Von Duprin 98/99 Rim or Vertical Rod devices show the cylinder mounted with the keyway horizontal. This keeps the trim...:

Is the 4010 closer handed?

Resolution: The 4010 door closer is handed and they are not field reversible.:

What is the minimum door stile for a Von Duprin 99 Rim device?

Resolution: There are many factors that determine a minimum stile, see attached file. :

Falcon 19 R is sticking when I use the 914 KIL trim.

Resolution: First, make sure the device is being tested while it is mounted to the door with trim installed. (Testing the device on the bench may show behaviors that will not occur once the d...: