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FAQs

Does Schlage have a CE mark on their products?

Resolution: Schlage and Falcon do not offer products that have been evaluated by European Directives (CE).:

Can the NL key override be used on Chexit Rim or Vertical Rod devices?

Resolution: The NL key override will not open the door while Chexit rim or vertical rod device is in the arm mode.:

Is there an electrified lever trim for 88 rim?

Resolution: The E373L-BE trim is an option. You need to specify FS for fail safe or FSE for fail secure. There is no key override with this electric trim.:

Do we offer ball tips for butt hinges?

Resolution: Ball tips are not available at this time.:

I get three green blinks of the Schlage key and it says motor stall on my SUS/HHD during diagnostics?

Resolution: Just align the triangles per the installation instructions to allow full motor movement. - This will eliminate the SUS motor STALL report. - This will eliminate the three ...:

Is the special Monarch 18-R K-Hub still available for Simplex/Kaba combination trim?

Resolution: The special Monarch 18-R K-Hub was discontinued in March of 2014. Simplex 18/XX Rim K-Hub part number is 87-023-000.:

Does a Chexit device require a mag lock?

Resolution: Mag lock is not required with CX device as locking is accomplished within the exit device.:

What is the part number for the Von Duprin 98/9947 ratchet release assembly?

Resolution: Part # 106222:

Where is the catalog information for the Von Duprin 6300 electric strike in the website?

Resolution: Catalog information for Electric Strikes is located here: Von Duprin Door Control and Security Hardware Catalog:

What is the part number for the Schlage SFIC cores?

Resolution: Part number 80-037 is the combinated Schlage Everest small format interchangeable core and is available in the restricted Everest B Family keyways. Part number 80-036 is an uncombinated versi...: