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FAQs

Resolution: A low battery could cause the exit alarm ALK to chirp. Replace the battery and if it is still chirping, then replace the circuit board part number 101030-00.:

What dip switches on a CX98/99 device need to be on for horn to sound as soon as push bar is depressed?

Resolution: Dip switch 5 and 6 on CX device need to be off for horn to sound as soon as the push bar is activated. :

Where is the solenoid on a 5100 electric strike?

Resolution: Underneath the cover plate of the electric strike. Location of solenoid in 5100 from Figure 2 of instructions:

What finishes should be used on exit devices near the ocean or in saltwater environments?

Resolution: Von Duprin Exit Devices (33A/35A, 98/99, etc) are handled on a case by case basis regarding their ability to handle salt and chemical environments. Our powder coated finishes US28 (Anodized Alum...:

What outputs does the Fingerkey have?

Resolution: The Fingerkey has card reader emulation mode of Weigand and Mag Stripe.:

What inputs are on a Fingerkey DX2000?

Resolution: The Fingerkey DX2000 has inputs for 26 bit, 9 bit ID weigand. Also an optional Mage stripe, Bar code, and smart card.:

What is the ID length in a Fingerkey?

Resolution: The ID length for any Fingerkey is 1-15 digits.:

What is the User memory on a DX2000 Fingerkey?

Resolution: The user memory on the DX2000 Fingerkey is 250 users and is expandable to 2,000 users.Standard Memory = 250 usersFPM-500 = Memory Expansion from 250 to 500 usersFPM-2000 = Memory Expansion from 250...:

Can the trim be used interchangeably on the EL9827/47L and EL98/99-L?

Resolution: The 996L trim is the same for 98/99 rim and 98/9927/47 devices.:

What is the ID length on a ID3D Handkey?

Resolution: The ID Length on a ID3D reader is between 1-10: