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Resolution: Von Duprin parts manuals are downloadable on the US.Allegion.com document library page.In the filter, select:Document Type: ManualBrand: Von DuprinCategory: Exit DevicesThis will pr...:

What parts are needed to add dogging on the 33A/35A/98/99 panics with less dogging ?

Resolution: The following parts can be added to less dogging devices as long as the devices are not fire rated and the base plate has a dogging bracket assembly available.050114-XX for 33A/99 devices050117-XX ...:

What size of 2390 replaces the discontinued 1390 device?

Resolution: The 2390 is only available in two sizes, a 21"(overall 24.125" w/ endcaps) and a 24"(Overall 27.125" w/endcaps) unlike the older 1390 which could have been ordered to size. You woul...:

Why would the ALK chirp?

Resolution: A low battery could cause the exit alarm ALK to chirp. Replace the battery and if it is still chirping, then replace the circuit board part number 101030-00.:

What dip switches on a CX98/99 device need to be on for horn to sound as soon as push bar is depressed?

Resolution: Dip switch 5 and 6 on CX device need to be off for horn to sound as soon as the push bar is activated. :

Where is the solenoid on a 5100 electric strike?

Resolution: Underneath the cover plate of the electric strike. Location of solenoid in 5100 from Figure 2 of instructions:

What finishes should be used on exit devices near the ocean or in saltwater environments?

Resolution: Von Duprin Exit Devices (33A/35A, 98/99, etc) are handled on a case by case basis regarding their ability to handle salt and chemical environments. Our powder coated finishes US28 (Anodized Alum...:

What outputs does the Fingerkey have?

Resolution: The Fingerkey has card reader emulation mode of Weigand and Mag Stripe.:

What inputs are on a Fingerkey DX2000?

Resolution: The Fingerkey DX2000 has inputs for 26 bit, 9 bit ID weigand. Also an optional Mage stripe, Bar code, and smart card.:

What is the ID length in a Fingerkey?

Resolution: The ID length for any Fingerkey is 1-15 digits.: