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FAQs

Resolution: AD / CO locks are fire-rated for 3 fire dors hours:

Credentials with proper access rights in Schlage Express will not allow access to the lock.

Resolution: Schlage Express allows for an activation and expiration date to be assigned to users in the software, The will restrict the there access regardless of credential out side of that time period ...:

What is the offset for 6211 and ML2055?

Resolution: The offset for 6211 and Corbin Russwin ML2055/2057 (offset dimension on template) B = 3/16". See template 30215.:

What would cause an EL exit device to pull and release repeatedly?

Resolution: Following could cause the EL device to pull and drop repeatedly. Short to ground on EL wiring. Incorrect wire gauge used. For wire run and gauge requirements, click HERE Wrong power suppl...:

How do you change the function from TL to NL on the 376T?

Resolution: Use NL cylinder plate, part number 050599-00. See instructions: 376T instructions :

What does OBS mean?

Resolution: OBS means Open Back Strike.:

What type of cylinder is required on a 9947NL-OP x 110-MD?

Resolution: A standard rim cylinder per 110 Installation Instructions.:

What is the part number for the 230L stud?

Resolution: The 230L mounting stud is part #971245.:

Why did my T511 suddenly stop working and the key just spins and will not retract the latch?

Resolution: There are two possible issues that would cause a key to spin and not retract the latch or unlock the lever. Review the following: Check to make sure the correct tailpiece is installed and unda...:

Why is my key is hard to rotate on my T571?

Resolution: Check the timing first, Where can I find timing instructions for the Falcon T lock? If the timing can not be set then you may have a defectiv...: