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FAQs

When did the 4111 Cush arms become non-handed?

Resolution: This engineering change did affect the templating of the closer. The stop in the shoe is slightly larger than the original handed cush shoe. The new non-handed arm template locates the closer and s...:

Is there a picture of a SB1600 with the locking option?

Resolution: :

How do you determine if a biometric F-Series handreader has an F1 style or an F3 style main board?

Resolution: The easiest way to determine if a biometric F-Series handreader has a F1 or a F3 style main board is to look at the back of the unit. If there are dip switches, then it is a F1 style main board wh...:

How do I remove the lever on an M lock?

Resolution: To remove the M lock trim follow the steps below in reverse. The M lock spanner wrench is 021415. Although this wrench is no longer available from&n...:

How should I clean a biometric hand reader?

Resolution: The only routine maintenance required on a biometric hand reader is cleaning. The platen surface upon which the hand is placed, the side mirrors, and the overhead window should be cleaned with rea...:

Are Ives hinges oil impregnated?

Resolution: Ives Hinges are not oil impregnated.:

Camera calibration on a hand reader, what should the row (r), column (c), and exposure (e) calibration values be to indicate proper camera alignment?

Resolution: On a biometric F-Series or E-Series hand reader, the desired row (r) value and column (c) value should each be zero (0), plus or minus 2. The desired exposure (e) value sh...:

How to identify a Monarch device model number?

Resolution: The easiest way to id the devices is to use the Falcon Catalogs which will have a picture of the device on the front cover. The catalogs will also contain the device's overall dimensions ...:

How do I remove an X lock from the door?

Resolution: To disassemble an X lock, remove the inside knob and unscrew the inside collar and rose. The X lock spanner wrench (012172-000-30) can be used to depress the knob catch as well as tighten/loo...:

Will the new 712L work with old 17 series?

Resolution: The 24 series & older 17 Series trims are compatible with each other.: