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FAQs

On XceedID readers with removable reader heads is the config stored on the base or in the removable reader Head.

Resolution: Configuration is stored in the reader head.It is possible to preconfigure a reader ahead of time and then move it to it's final location. :

What voltage is too low on a mag lock what voltage is too high on a mag lock What is the range of voltage for the M4xx locks What is the range of voltage for the mag locks

Resolution: Anything outside of + or - 10% is out of range:

What is the part number for the QEL33/35A and QEL98/99 conversion kit?

Resolution: The part number for QEL33/35A and 98/99 conversion kit is: 958003 for 3 feet 040065 for 4 feet:

Where is the template for the 25C NL-OP?

Resolution: The NL-OP function for 25-C uses the 718C trim, so template T-2211 for metal doors and W-2211 for wood doors for 718 trims prior to 2/28/2011. T-2211 for trims prior to 2/28/2011 W-2211 for...:

Are masonry T anchor fire rated?

Resolution: Masonry T anchor are approved for fire rated frames up to 3 hours. T Anchors are shipped lose for field installation. Anchor construction: The T portion and the strap do have minimum dim...:

What are the construction core bittings for Falcon SFIC?

Resolution: Falcon construction core keys can be found in the price book under "Keys & Keying Construction Core Program" section.:

Is the 5100 shipped FS or FSE?

Resolution: 5100 electric strike is shipped as a FSE - fail secure from the factory.:

Will the door unlock if a Von Duprin CX 98 / 99 Chexit device is deactivated with card reader and has a 996LBE trim?

Resolution: When a CX99L-BE is not armed the exterior 996L BE lever trim will be free to retract the CX latch for entrance. When the CX99-L BE is armed the exterior 996L BE lever will not move and...:

What is the minimum stile for 98/9947 exit device?

Resolution: Minimum style (minimum rail) for 98/9947/NL-OP exit device is 3-11/16".:

Will the AD lock work with the 25-R?

Resolution: The AD200 or AD250 will work for the 25-R device only.: