Ask your question Entering your question as a complete sentence will provide more accurate results than keywords or phrases.

FAQs

Why would QEL retract and release repeatedly?

Resolution: The following could cause the QEL device to retract and release repeatedly: If this is a vertical rod type device, the vertical rods could be adjusted too short. Check rods for dead locking, ...:

Can you use the 6300 with the 33A/35A device?

Resolution: You can use the surface mounted 6300 electric strike with 33A/35A rim exit device as long as you have enough stile width for this strike.:

Is there a shim kit for the 24/25C?

Resolution: The shim kit for a concealed vertical rod device is not available through standard order entry as of February 2012, but can be ordered through Engineering Specials. A quote request&n...:

What does V mean in 996L-R/V?

Resolution: Vertical rod. "R/V" means the trim will work for a Rim or Vertical Rod 98/99 device.:

What is the new power supply for 873-AO-2Q

Resolution: PS914-2Q-4RL for devices shipped before 7/23/12 and PS914-2RS-4RL for devices shipped after 7/23/12.:

What is the part #number for the Von Duprin HD EL solenoid & plunger?

Resolution: HD-EL Plunger part number is 050537.HD-EL Solenoid part number is 050536.:

On XceedID readers with removable reader heads is the config stored on the base or in the removable reader Head.

Resolution: Configuration is stored in the reader head.It is possible to preconfigure a reader ahead of time and then move it to it's final location. :

What voltage is too low on a mag lock what voltage is too high on a mag lock What is the range of voltage for the M4xx locks What is the range of voltage for the mag locks

Resolution: Anything outside of + or - 10% is out of range:

What is the part number for the QEL33/35A and QEL98/99 conversion kit?

Resolution: The part number for QEL33/35A and 98/99 conversion kit is: 958003 for 3 feet 040065 for 4 feet:

Where is the template for the 25C NL-OP?

Resolution: The NL-OP function for 25-C uses the 718C trim, so template T-2211 for metal doors and W-2211 for wood doors for 718 trims prior to 2/28/2011. T-2211 for trims prior to 2/28/2011 W-2211 for...: