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FAQs

Which Von Duprin strike fits in the face of the frame with an ANSI or ASA strike prep?

Resolution: This question can best be answered by Product Technical Support at 877-671-7011. The frame prep is not your primary concern when selecting an electric strike. You will need to determine what stri...:

What keyway comes with the Falcon 19-KIL?

Resolution: The standard cylinder keyway that comes with the 914KIL trim is a Schlage 6 pin "C" section.:

Can you convert a 4041 Cush arm to a 4041 HCush arm and use the same templating?

Resolution: The 4040XP/4041 Cush and HCush (Hold Open Cush) use the same instructions / template.:

Why do I get parsing errors when I try to register Schlage Express?

Resolution: When registering Schlage Express special characters like '&' sign can cause errors similar to the example below, when this happens you must replace the character with an alphanumeric value. Ex...:

How does the latch bolt retract on the Von Duprin XP device?

Resolution: The latch bolt on an XP98/99 exit device does not retract. The latch bolt will release and pivot out of the way when push bar is depressed or out side trim is activated.:

What electric strike can be used with 25-V?

Resolution: Pullman latch is an Engineering Special request part. See below.:

what is the amp draw of the AD lock

Resolution: up to 250mA:

Why would QEL retract and release repeatedly?

Resolution: The following could cause the QEL device to retract and release repeatedly: If this is a vertical rod type device, the vertical rods could be adjusted too short. Check rods for dead locking, ...:

Can you use the 6300 with the 33A/35A device?

Resolution: You can use the surface mounted 6300 electric strike with 33A/35A rim exit device as long as you have enough stile width for this strike.:

Is there a shim kit for the 24/25C?

Resolution: The shim kit for a concealed vertical rod device is not available through standard order entry as of February 2012, but can be ordered through Engineering Specials. A quote request&n...: