Ask your question Entering your question as a complete sentence will provide more accurate results than keywords or phrases.

FAQs

Legacy XceedID / Schlage Readers and Credentials - Troubleshooting Outline

Resolution: 1) What is the nature of the issue? a. What has already been done to try to resolve the issue? 2) ...:

How many wires are needed in power transfer for exit alarm ALK device with EI ( external inhibit )?

Resolution: Exit alarm ALK with battery power and external inhibit EI requires two wires to power transfer hinge to operate the exit device. If external power supply is used to power the ALK device it req...:

How do you find the serial number of a biometric F-Series handpunch or Handkey II?

Resolution: Yes, press the * (asterisk) key 10 times on the reader. The serial number will be displayed. A second way of locating the serial number on the reader is to visually check...:

XceedID / Schlage RFID Credential Formatting - 26-bit Explained

Resolution: *THIS ARTICLE DETAILS BIT FORMATS. FOR INFORMATION ON HOW TO TELL WHAT BIT FORMAT EXISTS ON AN XCEEDID/SCHLAGE CREDENTIAL, PLEASE SEE 74083* RFID credentials, both Proximity and Smart, share...:

Which strike is used with XP98/99 device?

Resolution: The 909 strike is used in single and paired non-fire rated and single fire rated openings. The 954 strike is used on fire rated pairs with mullion. The 299 and 1609 strikes cannot b...:

Is there any way to lock the push side of an opening with a Von Duprin exit device?

Resolution: You cannot lock the push side of the exit device as a panic device by design must allow exit. Any attempt to block an exit is forbidden by code.:

Which Von Duprin strike fits in the face of the frame with an ANSI or ASA strike prep?

Resolution: This question can best be answered by Product Technical Support at 877-671-7011. The frame prep is not your primary concern when selecting an electric strike. You will need to determine what stri...:

What keyway comes with the Falcon 19-KIL?

Resolution: The standard cylinder keyway that comes with the 914KIL trim is a Schlage 6 pin "C" section.:

Can you convert a 4041 Cush arm to a 4041 HCush arm and use the same templating?

Resolution: The 4040XP/4041 Cush and HCush (Hold Open Cush) use the same instructions / template.:

Why do I get parsing errors when I try to register Schlage Express?

Resolution: When registering Schlage Express special characters like '&' sign can cause errors similar to the example below, when this happens you must replace the character with an alphanumeric value. Ex...: