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FAQs

What mortise cylinder cam is needed for KR4023?

Resolution: The KR4023 mullion requires a 1-1/4" mortise cylinder with straight cam. This is stated in box 7 on the first page of the KR4023 mullion instructions.:

What does the B mean on 5BB1 HWSCB?

Resolution: 5BB1 HWSCBB=beveled edge doors:

How to Reset a BE367 Deadbolt to Factory Settings

Resolution: For resetting a PED500 / BE367 deadbolt back to factory status, refer to attached guide: Deadbolt Reset InstructionsProgrammable Electronic Deadbolt: RESET back to factory settings It ...:

Are the Ives 112HD continuous hinges with EPT prep handed?

Resolution: The Ives 112HD continuous hinges with EPT prep are non-handed.:

What is the maximum distance for the AD400-485 Pim remote antenna

Resolution: The remote antenna kit is 15 feet long and tuned tat that length . The max distance the antenna can be remotely located is 15 ft. The cable cannot be shortened as it will affect the tune.The cable ...:

What is the part number for the 88 series axle package?

Resolution: PACKAGE CONTENTS: 090006-00: 2 each of the male lever arm axels, female lever arm axles, and separators. 090082-00: 10 each of the male lever arm axels, female lever ...:

Is the 1/8" cylinder spacer for the KR kit needed for 1-1/8" or 1 1/4" mortise cylinder?

Resolution: Cylinder spacer is not needed for Von Duprin KR mullions with either 1-1/8" or 1-1/4" cylinder.:

What Von Duprin electric strike will work with a Yale 7150?

Resolution: Von Duprin does not offer an electric strike to operate with Yale 7150 exit device.:

Is the old CT500 Controller compatible with the Schlage Utility Software?

Resolution: The CT500 is obsolete and is NOT compatible with the new Schlage Utility Software and Hand Held Programming device.CT500 Users must use the original Uplink software application and laptop (with ser...:

Are the Von Duprin 98/9927 and the 98/9927-F the same top and bottom latches?

Resolution: The 98/9927 and the 98/9927F have the same top and bottom latches. Fire rated device required two mounting bracket to hold the top and bottom latches to the door and non fire rated device only requ...: