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FAQs

What is the part number for the Senior Swing control box?

Resolution: The Senior Swing Series changed to the "Digital" control box in Sept. of 2006.:

Can an additional jamb anchor be used as a base anchor on fire rated frames?

Resolution: Yes, an additional jamb anchor can be used at the bottom of the frame in lieu of the typical (adjustable or weld-in) base anchor in fire rated frames. This is limited to the anchor designed for...:

Will a PS902 power my mag lock and my DE5101?

Resolution: This is possible as long as the total current draw does not exceed the 2 amp capacity of the PS902 power supply. The Schlage Electronics 320, 350, or 390 maglock must be used with a DE5101 and th...:

Will a 6211 work with a Falcon MA581?

Resolution: The 6211 dan be used with the Falcon MA581, use the "B" dimension of 1/16" on 6211 template.:

Does the Von Duprin safety glow comply with NY MEA building code?

Resolution: The Von Duprin “Safety Glow” coating is a specially designed powder coat finish that glows brightly during low or no light conditions. This coating was developed to meet MEA standards where lumin...:

Does the current Von Duprin ALK have an EI?

Resolution: Current exit alarm ALK released in November 2010 does ship standard with an EI (external inhibit) option. ALK shipped prior to this would only have EI if ordered as a Special option.:

WPR400 Replacement Battery Order Information

Resolution: Customers can purchase replacement WPR400 batteries in the event that they are no longer able to hold a charge. The information on the part is listed as: Part Sold Separate Number De...:

Are hospital stops approved on fire rated frames?

Resolution: Yes, hospital stops are available on fire rated frames. Maximum approval = 3 hour Maximum sizes: singles up to 4'0" x 8'0" pairs up to 8'0" x 8'0" Maximum hospital stop height 6" from bot...:

Can the 6000 series strikes be used outside?

Resolution: None of our 6000 series electric strikes are rated for exterior applications where the strike is fully exposed to the elements. If they were to be used in that situation and the elements caus...:

What does error 64 mean on a HandKey II or Handpunch?

Resolution: When you see an Error 64 on a HandKey or a HandPunch, it may mean that the lithium battery is low or there is a disconnect with main board. The first step is to replace the lit...: