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FAQs

Why is the 2390 top latch not staying retracted when dogged?

Resolution: Most likely need to length the top rod so latch can engage it's internal latch retention state. See 2390 Instructions for adjusting rod lengths.:

Has the CX9975 mortise lock ever changed?

Resolution: The 7500 mortise lock body is the same as it was when developed. The same 7500 is used with the 98/99, 88, 55 and CX devices.:

Why is a coordinator required when you have a Von Duprin 98/9975 with astragal and 98/9927 on the other leaf?

Resolution: Typically the astragal would be applied to the Pull Side of the 9975 mortise leaf. You want to make sure the 9927 leaf comes closed first so the 9975 leaf with the overlapping astragal closes...:

What is the difference between Von Duprin EL and E functions?

Resolution: Application is based on how the door will be used. Please contact Product Support at 877-671-7011 to discuss your application and select the correct device for your opening.:

What is the part number for an AL Series cylinder?

Resolution: Refer to table 1 for the list of Schlage AL-Series cylinders. AL-Series Cylinder Reference Table Function Cylinder Mechanism Complete Cylinder Non-Hotel Functions ...:

What is the part number for the current Von Duprin 55 dog screw?

Resolution: The part number for current 55 dog screw is 090029 (Package of 2) & 090053 (Package of 10).:

Are any of the DOM exit devices rated?

Resolution: Fire rated devices are not an option.:

What is the part number for the Senior Swing control box?

Resolution: The Senior Swing Series changed to the "Digital" control box in Sept. of 2006.:

Can an additional jamb anchor be used as a base anchor on fire rated frames?

Resolution: Yes, an additional jamb anchor can be used at the bottom of the frame in lieu of the typical (adjustable or weld-in) base anchor in fire rated frames. This is limited to the anchor designed for...:

Will a PS902 power my mag lock and my DE5101?

Resolution: This is possible as long as the total current draw does not exceed the 2 amp capacity of the PS902 power supply. The Schlage Electronics 320, 350, or 390 maglock must be used with a DE5101 and th...: