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FAQs

Resolution: When power is removed from the 2Q card in the power supply the latches on the device should extend.:

Where can Falcon 25-R x 511L templates be found?

Resolution: Located under the Falcon 25 website.:

Resolution: PS902-BB-FA a valid number. BB is the battery back up (900-BB) and FA is the fire alarm (900-FA) boards for PS902 power supply.:

Is the 499F strike hook sold separately?

Resolution: The part number for 499F hook is 661481-32.:

Will an older 98/9947 device accept the newer 996 L trim?

Resolution: The newer rods have a "stair step" that allows the use of the newer 996L lever trim. If needed the bottom rod on the 98/9947 must also be replaced, part number 050575-00. :

What is the part number for the cylinder cup for the 996 L trim?

Resolution: Part # 968201.:

Can you see the 110 cylinder assembly from the pull side of the door?

Resolution: You can't see the 110NL cylinder assembly from the pull side. The only thing that is visible is cylinder and cylinder color. :

Can a 3' 98/99 device fit a 42" door?

Resolution: The 98/99-3' device will fit on a 42"door but will follow code requirements.Code indicates that the activation portion of the exit device extend at least 50% the width of the door. A 3' 98/99...:

What replaced the 40-025 boring bit?

Resolution: The 40-025 was replaced by the 40-176 multi-spur bit.:

What is the backset for the Von Duprin 99 rim device when using the HES 9600 electric strike on a single wood door?

Resolution: Unknown, contact HES for this information. We do not know the clearance required between the strike and the exit device to make sure the strike releases properly with ...: