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FAQs

How to order a 25-C device with the NL-OP trim function?

Resolution: Device would be ordered as a 25C-C as of June 2012.The C-C suffix designates the 25C will come with the 718C-C cylinder control which uses a 1-¼" mortise with a narrow straight cam:

What is the standard undersize for Steelcraft transom panels?

Resolution: Steel transom panels are available: 1 3/4" thick panels - supplied in L-Series (L20, L18 or L16-Series) laminated construction. Recommended down sizing is as follows: Without Transom Bar 3...:

What is exposed glass size?

Resolution: When dealing with glass lights in doors, there are three (3) critical dimensions which must be coordinated: Exposed Glass Size (EGS) - the horizontal and/or vertical dimensional size of the vision...:

Why is the QEL pushpad not extending?

Resolution: When power is removed from the 2Q card in the power supply the latches on the device should extend.:

Where can Falcon 25-R x 511L templates be found?

Resolution: Located under the Falcon 25 website.:

Is a PS902-BB-FA a valid number?

Resolution: PS902-BB-FA a valid number. BB is the battery back up (900-BB) and FA is the fire alarm (900-FA) boards for PS902 power supply.:

Is the 499F strike hook sold separately?

Resolution: The part number for 499F hook is 661481-32.:

Will an older 98/9947 device accept the newer 996 L trim?

Resolution: The newer rods have a "stair step" that allows the use of the newer 996L lever trim. If needed the bottom rod on the 98/9947 must also be replaced, part number 050575-00. :

What is the part number for the cylinder cup for the 996 L trim?

Resolution: Part # 968201.:

Can you see the 110 cylinder assembly from the pull side of the door?

Resolution: You can't see the 110NL cylinder assembly from the pull side. The only thing that is visible is cylinder and cylinder color. :