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FAQs

How do you identify what size a 2030 closer is?

Resolution: The Date Code and Closer Size are stamped in the backside of the closer body. These stamps will be on a smooth machined surface of the cylinder.Closer Size:If the number is "1", the...:

Is the 18-R back plate assembly still available?

Resolution: Since the XX-R also uses it it is still available and sold under part #610070:

Where is the Fire Label located on a door and a frame?

Resolution: Fire labels (UL, ITS/WHI or FM) are located as follows: Butt Hinges and Pivots: On the doors the fire label is located on the hinge edge between the top and 2nd hinge preparation. On the fram...:

Do we have longer bolt tips for the FB458?

Resolution: Only the standard length bolt tip available.:

Why is my mag lock buzzing?

Resolution: Rattling could be caused by improper mounting of the mounting plate or armature. Make sure all components are properly secured.:

Are the AD and CO handles interchangeable Can AD locks can be put on a CO lock Can CO handles can be put on an AD lock

Resolution: The AD and CO levers are interchangeable:

What is the difference between a classroom and an entry lock?

Resolution: CLASSROOM LOCK: A lock that locks and unlocks the outside lever with a key. Inside is always free egress. ENTRY LOCK: A lock that locks and unlocks the outside lever with button/turn on the insi...:

Is RGO still needed for a CX9927 F LBR?

Resolution: The RGO (rod guard only) is required with CX9927/F/LBR Chexit device. This is done to prevent tampering of the rods.:

Will the 991 work for a pair of pocket doors?

Resolution: You would use a 991 on one of the doors with the strike on the other door.:

What strike do I use with a pair of 22 rim device without a mullion?

Resolution: The 1609 strike can be used on an inactive door with 22 rim device. NON-FIRE RATED doors only. :