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FAQs

What electric strike replaced the Von Duprin 3031?

Resolution: The 6111 electric strike replaced the Von Duprin 3031 electric strike.:

The reader LEDs on my CT5000 system do not indicate access when a valid credential is presented, even though the relays respond as expected.

Resolution: The CT5000 may not provide complete LED control for all readers. For highest level of compatibility, the reader should be configured with its LEDs OFF.The user should consult the reader manufacture...:

I replaced the CT5000 coin cell, but I still get a Low Battery indication.

Resolution: Coin Cell part number is CR2025 - 3Volt Lithium - available at most any battery store.:

What are the differences between the Von Duprin 47 and 48 latch assemblies?

Resolution: The following list explains the differences between the Von Duprin 47 and 48 latch assemblies.The 47 top latch has 5/8" throw latchbolt.The 48 top latch had 3/4" throw latchbolt for devices shipped...:

Is the Athena trim from Falcon Monarch the same as Standard trim?

Resolution: Yes, "Standard" was the old name for the sectional pull trim for the 18/XX devices and is now called Athena. The trim is the same, only a name change.:

What parts are needed to convert functions on a 8500 mortise lock body?

Resolution: See Step 3 of the mortise lock reversing instructions(D-4010) which shows function conversions and what part(s) are needed if any are needed.:

Can EL be added to the 55 series exit device?

Resolution: EL is only available on 33/35A and 98/99 series exit devices.:

What is the part number for the AL SFIC spacers?

Resolution: The part number for one spacer is D500-000.:

Will Schlage locks with a BD suffix accept a BEST SFIC core?

Resolution: The Schlage B and BD cylinder suffixes designate less small format interchangeable core (SFIC) cylinder prep for the lock. Any SFIC, 6-pin or 7-pin, can be inserted into th...:

What is the old 7910-931 RF receiver frequency that LCN used for its ADA products?

Resolution: The older frequency was 303.875 MHz, and was for the 7910 Series "Linear" products (sold prior to 2009). The single channel receiver had a part number of 7910-931. See here f...: