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FAQs

Is the Von Duprin 22 series device designed for exterior use?

Resolution: We don't recommend the 22 series exit device for exterior use application. :

Resolution: No, you can only add one 900-2Q option board to the PS902 power supply and 900-2Q only can support two QEL devices.:

Can the PS 873 BB kit in the PS914?

Resolution: The PS873-BB kit can't be installed in the PS914 enclosure. :

What electric strike replaced the Von Duprin 3031?

Resolution: The 6111 electric strike replaced the Von Duprin 3031 electric strike.:

The reader LEDs on my CT5000 system do not indicate access when a valid credential is presented, even though the relays respond as expected.

Resolution: The CT5000 may not provide complete LED control for all readers. For highest level of compatibility, the reader should be configured with its LEDs OFF.The user should consult the reader manufacture...:

I replaced the CT5000 coin cell, but I still get a Low Battery indication.

Resolution: Coin Cell part number is CR2025 - 3Volt Lithium - available at most any battery store.:

What are the differences between the Von Duprin 47 and 48 latch assemblies?

Resolution: The following list explains the differences between the Von Duprin 47 and 48 latch assemblies.The 47 top latch has 5/8" throw latchbolt.The 48 top latch had 3/4" throw latchbolt for devices shipped...:

Is the Athena trim from Falcon Monarch the same as Standard trim?

Resolution: Yes, "Standard" was the old name for the sectional pull trim for the 18/XX devices and is now called Athena. The trim is the same, only a name change.:

What parts are needed to convert functions on a 8500 mortise lock body?

Resolution: See Step 3 of the mortise lock reversing instructions(D-4010) which shows function conversions and what part(s) are needed if any are needed.:

Can EL be added to the 55 series exit device?

Resolution: EL is only available on 33/35A and 98/99 series exit devices.: