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FAQs

Resolution: Solenoid for the older E992L is not available even via Engineering as a Special. The E992L trim was discontinued in August 2005 when the E996L trim was introduced. The current E996L solenoid i...:

Is the Flair lever design handed?

Resolution: The Flair design handing must be specified when ordering a complete lock or just the lever.:

Does Von Duprin have an aluminum mullion that is UL listed for use on a fire rated door opening?

Resolution: Von Duprin does not have an aluminum mullion that is UL listed for use on a fire rated door opening, our mullions are manufactured from steel. The 9954 mullion is our standard ...:

Why does the E371- LBE not have cylinder override?

Resolution: There is not enough room to have an electric solenoid and cylinder on an E371-LBE narrow style trim.:

Is the old Doromatic 1090 the same as a 2090?

Resolution: Yes, with the exceptions that the 2090 base material is aluminum whereas the 1090 was either brass or bronze base material depending on the finish.:

How do I wire full duplex RS485? RS 485

Resolution: Full Duplex 4 wire hook up rules; If you must use four wire rather than two wire Half-Duplex. 1. Remember to remove the shorting blocks on the AD300 for “Full Duplex” 4 wiring. This sets the p...:

What door is used in a tornado application?

Resolution: Tornado shelter applications require the use of Paladin PW14-Series doors and FP14-Series frames: Tornado shelter doors are a tested system comprising of the door, frame and hard...:

What is the part number for the "ridged" or "strike" plate on the 299 roller strike?

Resolution: Strike or ridged plate with ridges part number is 970323622.:

Does Von Duprin still supply cylinders keyed alike?

Resolution: Von Duprin does not supply cylinders keyed alike. Cylinders keyed alike are available from Schlage and Falcon.:

Is there a 9975NLOP?

Resolution: Order device as "9875 NL Less Trim" or a "9975 NL Less Trim" Prep a Metal door for the cylinder on the exterior side of the door per template 40018 Prep a Wood door for the cylinder on the exte...: