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FAQs

Where can I get the templates for a Windstorm device?

Resolution: Templates for the Windstorm device are not available.:

Does any of the Ives VR trims work with non-IR exit devices?

Resolution: You will need to check with the other manufacturer. Check the template for the other manufacturer to see if the hole pattern for the trim and the cylinder location would match up. The VR trim cou...:

Can we run both mag locks and EL devices from the PS 914?

Resolution: It requires 900-4RL and 900-FA option boards to release the mag locks when a fire alarm is activated. Specify PS914 x 900-4RL x 900-FA.:

Auto operator is opening before QEL retracts the latch. How do I fix this?

Resolution: If this is a pair of QEL, you can connect two QEL to a single ouput on a -2RS Board. If you still have a problem you will have to look at either: a) delaying the AO using option...:

Was the 910 TP replaced by any other trim?

Resolution: There is no replacement for the older 910TP as the thumbpiece style trim was dropped as an offering in Feb. 2011.:

Can you use a spring hinge outside?

Resolution: Spring hinges are not recommended for outside application.:

Does an FSB mortise lock work with the Von Duprin 6211 electric strike?

Resolution: The FSB mortise locks will work with the Von Duprin electric strike but we need to do a layout for each specific lock and strike application.:

What size is the 1990 hex dogging key?

Resolution: 9/32":

How is the Schlage ND lock installed?

Resolution: Select the appropriate installation instructions below for step-by-step guidance on how to install a Schlage ND lock. ND-Series Installation Instructions (locks manufactured after 01-31-2017)N...:

Will the 6210 fit in the same cut out as the 6211?

Resolution: The cutout on the face of the frame on the 6210 needs to be 3/32" deeper.: