Ask your question Entering your question as a complete sentence will provide more accurate results than keywords or phrases.

FAQs

Resolution: The backset cannot be changed on the HL6-L9000 products. There are 4 different backset options available for the HL6/PL7/PL8; 2-3/8", 2-3/4", 3-3/4", and 5" backsets. If a different bac...:

What is the RU lock?

Resolution: The RU series from Falcon is a pre-assembled unit lock designed to retrofit existing unit locks manufactured by Falcon, Corbin Russwin and Yale. It exceeds ANSI Grade 1 specifications and is ...:

What finishes are the L locks available in?

Resolution: The finishes below are available on the L9000, some lever designs and trims are not available in all finishes. 605 Bright Brass 606 Satin Brass 609 &...:

Why does my display on HandKey show C0000 HHHH

Resolution: You have status display turned on. Go into password menu 1 and go into Status Display and turn it off.:

How is the nuisance alarm and delay set on the CX Device?

Resolution: To set the nuisance delay and alarm on the Chexit devices shipped prior to 8-24-2015 with solenoid driven, remove power from the module and set dip switch 5 & 6 to the on positio...:

What strike will work with the Von Duprin XP98/99 rim device on a double door application with no mullion and flush bolts on one door?

Resolution: We do not have a strike that will work with the XP98/99 device on a pair of doors without a mullion. The device load force was tested with the 909 strike and or the 954 strike only. You m...:

Will the PS900- BB handle 24vdc?

Resolution: We provide two 12VDC batteries with PS900 series power supplies. The power supply will regulate the the DC voltage on the battery board for 12/24VDC output.:

GT-400 Release Guide for 3.2.34 and 3.2.18

Resolution: GT-400 Release Guide for 3.2.34 and 3.2.18:

What mag lock replaced the former Von Duprin 700?

Resolution: There is not a direct replacement for the old Von Duprin 700 Shear Lock series mag lock.The Von Duprin 700 had been replaced by the old Locknetics 280-700, which has also since been discontinued, a...:

Where is the wood template for the 996L-DT ?

Resolution: There is no template for 996L-DT for wood door. You will need to use the 996L-DT installation instruction or 996L-DT metal template. See attached instruction/template 996L-DT instruction/template.: