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FAQs

Resolution: No, the E option (electric locking/unlocking of the mortise lock body) requires a functional L, TP, or K trim, but the cylinder would operate in a night latch function as desired. Order E9975L/TP...:

Can an EL device be ordered Fail Secure?

Resolution: This is not possible as an EL device is an electric latch retraction and requires power to unlock the door thus only available in Fail Secure.:

What is the Ives 112 HD hinge material thickness?

Resolution: The IVES 112HD material thickness is 1/8" thick.:

Can the backset on the HL6 be changed?

Resolution: The backset cannot be changed on the HL6-L9000 products. There are 4 different backset options available for the HL6/PL7/PL8; 2-3/8", 2-3/4", 3-3/4", and 5" backsets. If a different bac...:

What is the RU lock?

Resolution: The RU series from Falcon is a pre-assembled unit lock designed to retrofit existing unit locks manufactured by Falcon, Corbin Russwin and Yale. It exceeds ANSI Grade 1 specifications and is ...:

What finishes are the L locks available in?

Resolution: The finishes below are available on the L9000, some lever designs and trims are not available in all finishes. 605 Bright Brass 606 Satin Brass 609 &...:

Why does my display on HandKey show C0000 HHHH

Resolution: You have status display turned on. Go into password menu 1 and go into Status Display and turn it off.:

How is the nuisance alarm and delay set on the CX Device?

Resolution: To set the nuisance delay and alarm on the Chexit devices shipped after 8-24-2015 with motor driven, remove power from the module and set dip switches 7, 8, and 10 as needed for proper ...:

What strike will work with the Von Duprin XP98/99 rim device on a double door application with no mullion and flush bolts on one door?

Resolution: We do not have a strike that will work with the XP98/99 device on a pair of doors without a mullion. The device load force was tested with the 909 strike and or the 954 strike only. You m...:

Will the PS900- BB handle 24vdc?

Resolution: We provide two 12VDC batteries with PS900 series power supplies. The power supply will regulate the the DC voltage on the battery board for 12/24VDC output.: