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FAQs

Will the EL retrofit kit work on an old style 3347?

Resolution: The EL retrofit kit will work with an old style 33/3547 exit device.:

Is there a wood door template for the 9957?

Resolution: There is not a wood template for 9957 three point latches, use the 98/99 rim template W10301 to get the correct device backset. For NL trim (990NL) use trim template and installation instruction W...:

Are the Von Duprin 3347A exit device latches the same as the old 3347 latches?

Resolution: Yes, the current 3347A/3547A/3347A-F/3547A-F latches are the same as the latches used with the old style Von Duprin 3347/3547/3347-F/3547-F devices. :

What is the part number for the CX wiring assembly?

Resolution: The part number for "CX Wiring Assembly" also called "Ten Wire Connector" is 112018-00. :

How long will the CT5000 real-time clock maintain date and time if main power fails?

Resolution: The 3-volt coin cell will keep the real-time clock running continuously for a minimum of two (2) days in the absence of main power.:

Can I set up the CT5000 to remotely unlock a door?

Resolution: When the switch changes state (e.g., from open to closed), the CT5000 will change the state of the Strike relay.:

What is the part number for the rubber tip for an Ives hinge pin door stop?

Resolution: Model 69 the part number is 09-310Model 70 & 73, the part number is WSPART.1075:

Can hardwire actuators and wireless actuators be used together on an operator?

Resolution: Hardwired and RF actuators can be used together on the same operator. The hardwired switch and the RF receiver both provide a N.O. contact to the operator.:

What is the diameter of the 621 danmark lever?

Resolution: The danmark 621 lever diameter is 3/4".:

Is there a wiring diagram for the Ives TW8 hinge?

Resolution: There is no wiring diagram for Ives TW8 hinges. Use the same color wire on each side of hinge hinge.: