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FAQs

Can Von Duprin GBK's be stacked up to clear a 9/16" glass bead on a fire door?

Resolution: You can only use one GBK Glass Bead Kit (1/4") per device on fire rated openings. Glass Bead Kit is for use on doors with raised glass beads.:

What would cause the Von Duprin 88 series exit device latchbolt not to extend and the crossbar to droop?

Resolution: The spring in the hinge case or end case assembly lifts the crossbar and both lever arms. If broken, the crossbar and lever arms will drop down. The weight of the crossbar and levers will automati...:

What are the Dimensions on the armature for the M490DE?

Resolution: armature measures 10-1/2"L x 2-5/8"W x 1"D (including the tray):

How do you set a Chexit to reset the alarm by key only?

Resolution: To reset the alarm with key only when Chexit goes into alarm for devices shipped after 8-24-2015 with motor driven, turn the switch #6 "OFF" on Chexit moule assembly. Card access will not...:

What is the part number for a horn on the Chexit?

Resolution: If the horn fail to operate in the CX device you need to replace the Chexit module. 040086 is the part number for devices shipped after 8-24-2015 with motor driven.050228 is the...:

Do the Falcon exit devices have the double cylinder option?

Resolution: A double cylinder(-2) option is not available on a Falcon device but is available from Von Duprin.:

Can the PS900 power supplies be sold less enclosure?

Resolution: PS900 series power supplies are not available without enclosure.:

Can you use a 6211 instead of 6211WF on a wood frame?

Resolution: The 6211WF is required on a wood frame.:

Does an E996L trim work as a mechanical trim if there is no power to it?

Resolution: The E996L-FS fail safe trim works as a mechanical device when there is no power applied to it. Key cylinder will not lock the lever. Lever will be always active.The E996L-FSE fail secure ...:

Can you mount a 4041 Cush arm with a EDA arm template and get 180 degrees opening?

Resolution: The dead stop post would need to be removed and the 4040/4040XP EDA mounting template for 180° would be followed.: