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FAQs

Is the 996L lever trim supplied as "breakaway" standard?

Resolution: The 994L and 996L trims are both Break Away style levers standard.:

Is the PS873 defective if supplying more than 26.4 VDC?

Resolution: If PS873 power supply provides more than 26.4VDC replace the power supply with PS914 power supply.:

Will the Falcon 24 EO accept any 24 series trim?

Resolution: The 24 device will accept all 24 series trims. The 24 device has the main trim input cam on the centercase for the trims even on Exit Only(EO) devices.:

Does Von Duprin offer any pulls that through bolt to the Guard-X device?

Resolution: Von Duprin does not offer any lever trim or pulls that through bolt to the Guard X device. Ives has the 8102-6 and 8105-6 pulls that can be lined up with the mounting screws of the exit device b...:

Can Von Duprin GBK's be stacked up to clear a 9/16" glass bead on a fire door?

Resolution: You can only use one GBK Glass Bead Kit (1/4") per device on fire rated openings. Glass Bead Kit is for use on doors with raised glass beads.:

What would cause the Von Duprin 88 series exit device latchbolt not to extend and the crossbar to droop?

Resolution: The spring in the hinge case or end case assembly lifts the crossbar and both lever arms. If broken, the crossbar and lever arms will drop down. The weight of the crossbar and levers will automati...:

What are the Dimensions on the armature for the M490DE?

Resolution: armature measures 10-1/2"L x 2-5/8"W x 1"D (including the tray):

How do you set a Chexit to reset the alarm by key only?

Resolution: To reset the alarm with key only when Chexit goes into alarm for devices shipped after 8-24-2015 with motor driven, turn the switch #6 "OFF" on Chexit moule assembly. Card access will not...:

What is the part number for a horn on the Chexit?

Resolution: If the horn fail to operate in the CX device you need to replace the Chexit module. 040086 is the part number for devices shipped after 8-24-2015 with motor driven.050228 is the...:

Do the Falcon exit devices have the double cylinder option?

Resolution: A double cylinder(-2) option is not available on a Falcon device but is available from Von Duprin.: