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FAQs

Do any of the 6000 strikes meet a Wind Storm rating?

Resolution: None of our 6000 strikes meet Wind Storm rating.:

Why are my 1690 device bottom rod are dragging?

Resolution: Required top and bottom rod adjustment. Top rod possibly is adjusted too short and not lifting the rod far enough to engage the latch retention which would cause bottom rod to drag floor ...:

What LCN closers are available in a tri-pack mounting?

Resolution: The 4040XP, 1260/1261, 1460/1461, 4030/4031 closers have the tri-pack mounting option when ordered with an Rw/PA or Hw/PA designation.:

Why do the mounting studs on the 379L not line up with the back of the 55 rim?

Resolution: The existing 373L control was modified and re-named as 379L to allow us to use the 55 rim device on an ADA door opening. The 379L control is our 373L with different hex st...:

How to order a field installable RX switch for the 9975?

Resolution: 050251-00 is the RX switch assembly for 98/9975 exit device field installed.:

Why would the Von Duprin 900-4RL board be required instead of the 900-2RS?

Resolution: The 900-4RL has four outputs with time delay when it is programmed for 4TD function. The 900-2RS has two outputs with no time delay.:

How to order the mortise full size interchangeable core with a construction core.

Resolution: This only applies to the full size interchangeable cores. The SFIC mortise cylinders have part numbers for housings with construction cores (Disposable and Keyed). Simply add (-ICX) to the end o...:

What is the part number to order an L lock with lead lining?

Resolution: XL11-515 is an option for lead lining on the L9000 series mortise locks (plate not sold seperate).XL12-216 is an option for lead lining on the L400 mortise locks (plate not sold seperate).L Lock wi...:

What is the center to center for the Falcon H lock?

Resolution: The dimension between the center of the deadbolt bore and the knobset bore is 4". See template FH100 attached here for more dimensions.:

E-Series (E6) Memory Reset

Resolution: E-Series (E6) Memory Reset: