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FAQs

Resolution: The PS861 will not power an EL device. The high 16Amp current of the EL requires the PS914-2RS, PS914-4RL or the older PS873-2 power supply to operate.:

Can the old style 3327 top latches and rods still be purchased?

Resolution: The old style Von Duprin 3327 top latch and rod is longer available. The part number for old 3327 top latch was 105339.:

Does Von Duprin have an exit device that also uses a deadbolt?

Resolution: Von Duprin doesn't offer an exit device that provides deadbolt.:

Can you put a best small format core in a AL25?

Resolution: The AL25 is a non-keyed lockset, Blank plate outside, inside lever always unlocked. Does not require a cylinder or interchangeable core to operate. :

Do any of the 6000 strikes meet a Wind Storm rating?

Resolution: None of our 6000 strikes meet Wind Storm rating.:

Why are my 1690 device bottom rod are dragging?

Resolution: Required top and bottom rod adjustment. Top rod possibly is adjusted too short and not lifting the rod far enough to engage the latch retention which would cause bottom rod to drag floor ...:

What LCN closers are available in a tri-pack mounting?

Resolution: The 4040XP, 1260/1261, 1460/1461, 4030/4031 closers have the tri-pack mounting option when ordered with an Rw/PA or Hw/PA designation.:

Why do the mounting studs on the 379L not line up with the back of the 55 rim?

Resolution: The existing 373L control was modified and re-named as 379L to allow us to use the 55 rim device on an ADA door opening. The 379L control is our 373L with different hex st...:

How to order a field installable RX switch for the 9975?

Resolution: 050251-00 is the RX switch assembly for 98/9975 exit device field installed.:

Why would the Von Duprin 900-4RL board be required instead of the 900-2RS?

Resolution: The 900-4RL has four outputs with time delay when it is programmed for 4TD function. The 900-2RS has two outputs with no time delay.: