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FAQs

Can the B560BD be mounted on a 1 3/8" door?

Resolution: The standard B560BD fits doors from 1 5/8" to 2" but is available for thinner doors.Two ways to allow this lock to fit doors 1 3/8" up to 1-5/8" thick extended equally:Specify 1 3/8" thick door whe...:

What are the part numbers for the mounting posts and screws for an L9000 lock?

Resolution: Mounting Posts Part Number Door Thickness L583-211 1 3/8" L583-212 1 3/4" - See note section on SL1 trim L583-213 2...:

F-Series Troubleshooting Menu

Resolution: F-Series Troubleshooting Menu:

F-Series HandPunch Department Code Bug Fix

Resolution: F-Series HandPunch Department Code Bug Fix:

HandPunch or Handkey II F-Series Spare Main Board Grounding

Resolution: F-Series Spare Main Board Grounding:

HandPunch or Handkey II F-Series Main Board Differences (grounding)

Resolution: F-Series Main Board Differences (grounding):

Can you enroll a user on a biometric HandPunch without a hand placement?

Resolution: Enrollment of a user without a hand placement (a non-biometric enrollment) significantly reduces the built-in security of a biometric verification. We do not recommend non-biometric enrollment of...:

User Guide for iClass Hand Reader

Resolution: User Guide for iClass Hand Reader:

HP-4000-S Product Description

Resolution: HP-4000-S Product Description:

SC-100 MiFare SmartCard Reader for Hand Reader

Resolution: SC-100 MiFare SmartCard Reader for Hand Reader: