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FAQs

Resolution: The 900-2RS for use in the new PS914 Power Supply.:

What size wire and run is recommended when using a PS914-2RS?

Resolution: For Product Shipped Prior to August 2012 using the old (black) potted module:a. 0-100 ft 14 gauge wireb. 0-200 ft 12 gauge wire&nbs...:

How to disable delayed egress mode on the M490 DE/DEP

Resolution: M490DE -- suppress delay function - Place a jumper across the Fire and AUX inputsPlace dip switch SW2 - 4( Relock on FA clear or power up.) on and SW2-8 off (Plunger button d...:

Does the Von Duprin ALK require the RX switch to operate?

Resolution: The RX switch is required to activate the ALK. The RX switch monitors the pushbar and will signal the ALK to go into alarm when the pushbar is depressed. The RX switch also allows free in...:

What type of coin cell is used in the AD / CO Lock?

Resolution: The coin cell for the AD and CO family of electronic lock products is a 3vdc lithium. CR2025 is the specified part number.:

Resetting a CO200 / CO250 Series Lock back to Factory Default Settings

Resolution: 1. Press and hold the Schlage button. Wait for the lock to beep twice and two green blinks of the Schlage button, indicating a confirmation. 2. After confirmation signals, release the Schlage butt...:

What template should I use with a 99 device and AD-400 trim on a hollow metal door?

Resolution: Use the 98/99 & 98-F/99-F NL Series Rim Template. Template Number: 10301 :

Can you use the 248L-4 strike on a fire rated device?

Resolution: The 248L-4 strike is not fire rated and can't be used with fire rated device.:

What would cause a Falcon 8200 (8230/8240) operator to slam the door closed?

Resolution: The Benchmark 9100 series and Falcon 8200 Series operator will allow the door to slam if: The motor is not connected (plugged into) the controller as the closing speed is controlled by a c...:

What is the minimum header length for an independent pair Sr. Swing operator?

Resolution: The minimum length header for a Sr. Swing independent pair operator (2 Control Boxes) is 65" for both the surface mounted 9563 (push, pull, or double egress) and the concealed 2863 with an OP arm, ...: