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FAQs

Resolution: These are the BSA and MEA numbers for our locks. 456-06-E: Schlage L-Lock, Electrically Controlled Single-point Locks or Latches, LV9080EL 680-85-SA: Schlage L-Lock, Electrically Controlled S...:

What is the part number for an ND chassis?

Resolution: As of June 28th 2018, the ND chassis can be ordered by one single part number, see here. :

Why does my key cylinder spin and not lock or unlock the ND?

Resolution: This could also happen if the tailpiece isn't installed in a KIL, FSIC, or SFIC cylinder. The FSIC driver also could have come loose from the core in the spindle. :

Need documentation for cycles above and beyond BHMA.

Resolution: Our locks meet or exceed BHMA grade and cycle requirements. If a letter is requested then escalate to your manager.:

How long is the ND tailpiece for a thick door?

Resolution: Schlage ND-Series tailpieces for extended doors are available by only two means, but are not available to order separately. If an extended tailpiece is needed, then a complete lock ...:

What is a cast part?

Resolution: Casting is a manufacturing process by which a liquid material is (usually) poured into a mold, which contains a hollow cavity of the desired shape, and then allowed to solidify. The solid casting i...:

Where can I locate a CSFM listings for Allegion products?

Resolution: CSFM (California State Fire Marshall) listings are available by clicking here. In the category field select - Electric Locks Search in the Company field to find the items liste...:

How do I order a lock for a non-standard or thick door?

Resolution: Most locks will have a standard door range they will install on, but occasionally customers will want to use them on thicker doors. In order to do so, the extended door thick...:

Are parts still available for the Schlage interconnect G series lock?

Resolution: The current interconnect lock, S200 series (available in levers only), will not fit into the same door preparation.:

Can I get Falcon locks in a 612 finish?

Resolution: Effective Feb 25, 2008 Falcon no longer offer a 612 finish on any product.: