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FAQs

Does the old style 4030 have the same templating as the new style 4031?

Resolution: The old 4030 series was: Handed Mounted regular arm hinge side. Had sized springs, were not adjustable. The 4033 is an obsolete closer. If required, handing can be verified by looking at ...:

Why is my EL1490 using the Altronix power supply and the EL device not pulling well?

Resolution: The required power supply to support EL devices is the Von Duprin PS914-2RS or PS914-4RL power supply. Due to the inrush current demanded by EL devices only the Von Duprin PS9...:

Why dosen't my AD or CO Series exit trim (993) lever rotate in both directions

Resolution: Opposite rotation of the lever is intentionally restricted by an internal block device in the spring cage this is normal operation.:

What is the deadbolt projection dimension on a B600 series lock?

Resolution: The deadbolt will project 1".:

Why I can't see firmware file on HHD?

Resolution: If the file is not on my device, is usually on my documents on hhd to transferred it back to my device, press and hold stylus to file, you will get several options select copy and go back to my dev...:

M490DE - 2 Measurements

Resolution: L - 25 1/16", H - 3 1/2", W - 2 3/16" All Mag lock dimensions are in the price book. :

When was e.Primus discontinued?

Resolution: e.Primus was an electronic lock system that used iButton credentials to unlock a door. Product was discontinued in July of 2002 with parts were available only for a short time. Product support fo...:

What is the part number for a cut emergency key in a C keyway?

Resolution: The part number is 48-102 C, you will need to specify the cuts.:

Will the ND lever fit on the old D lever lock?

Resolution: The ND and AL levers will NOT fit on the old D lever lock.:

What is the part number of the most recent SE track?

Resolution: The SE series track is the same for all models. It is ordered by the closer model, followed by a -3038. Example -- 4040SE-3038 (specify voltage & finish) or 3130SE-3038 (specify voltage & finish)...: