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FAQs

What power supply do I need for 2 EL's with auto operator by others with fire alarm?

Resolution: It depends how the opening operates. You may need PS914-4RL-FA or PS914-4RL-2RS-FA. May be best to contact Product Support at 877-671-701.:

What parts are needed to convert a 120 volt 4314ME/4414ME to 24 volts?

Resolution: The 4314/4414 ME closer is ordered as a "Voltage Specific" cylinder. The voltage of the solenoid CANNOT be change in the field. The closer cylinder (complete) must be replace with the correct volta...:

What grade is our B600 series of deadbolts?

Resolution: The B600, B700, and B800 are all grade 1 heavy duty commercial deadbolts.:

What are the various Primus levels?

Resolution: :

How do I install a Chexit to work with power only and no other inputs?

Resolution: If Chexit device doesn't require to have any option such as DPS, FA, and Access Control then:For devices shipped after 8-24-2015 with motor driven connect green, orange, and yellow w...:

Are the cabinet locks available with FSIC?

Resolution: Schlage has several options shown below. :

What is a 4430 / 4330?

Resolution: The 4330 / 4430 is an obsolete ME closer replaced by the 4310ME or 4410ME Series.:

What causes the 6100/6200 series strike not to unlock when power is applied?

Resolution: 1. Measure the voltage at the strike and make sure 12/24VDC (not AC) is present at the strike. A regulated, filtered DC power supply should be used. 2. Make sure there is no load against...:

How do I change the function on an ND53 to an ND50?

Resolution: For locks manufactured after 2017.Swapping out the following parts of an ND50 will convert it to an ND53:Swap N123-086 Push button plunger for N123-085, Push and Turn button plunger.Swap ...:

What parts are modified when ordering an ND extended lock?

Resolution: Only the chassis components are modified for thicker door applications, the lever and spindle assemblies remain intact. The following parts may be modified depending on the function of the lock ...: