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FAQs

B663 only throws bolt and wont retract it.

Resolution: After installing a classroom deadbolt, there is potential for the thumbturn to project the bolt only, get stuck in one position, or move both directions but not move the bolt. These are caused fro...:

Does the bar type coordinator come with a rub plate?

Resolution: The rub plate comes standard with all bar type coordinators; COR32,42,52,60 and 72.:

What are the M490TJ bracket Dimensions

Resolution: H - 12 1/2" , H - 3 1/2 " , W - 2 3/16" for single mag:

What electrified trim will work with 98 or 99 series devices?

Resolution: E996L electric trim is used to lock or unlock the lever trim for the 98/99 series exit devices.:

What is the standard Steelcraft door thickness?

Resolution: 1 3/4" is the standard door thickness. Steelcraft only makes a nominal 1 3/4" thick door. A 1 3/8" was made for light duty commercial applications but that product was discontinued in 1999.:

What is the part number for the SFIC driver on the AL locks?

Resolution: The small format core throw member for the AL locks is C604-381.:

Can a key switch be used to electronically hold open an EL device?

Resolution: A key switch can be used to electronically hold open an EL device.How to:Provide a normally closed contact from the key switch between SC and I1 of the 900-2RS option board in PS914 power...:

What power supply do I need for 2 EL's with auto operator by others with fire alarm?

Resolution: It depends how the opening operates. You may need PS914-4RL-FA or PS914-4RL-2RS-FA. May be best to contact Product Support at 877-671-701.:

What parts are needed to convert a 120 volt 4314ME/4414ME to 24 volts?

Resolution: The 4314/4414 ME closer is ordered as a "Voltage Specific" cylinder. The voltage of the solenoid CANNOT be change in the field. The closer cylinder (complete) must be replace with the correct volta...:

What grade is our B600 series of deadbolts?

Resolution: The B600, B700, and B800 are all grade 1 heavy duty commercial deadbolts.: