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FAQs

What are the visual differences on a F-Series handreader main boards that have battery backup and main boards that do not have battery backup?

Resolution: See Board Differences Battery Backup Circuitry for a picture of the visual differences between a F-Series biometric handreader with a main board that has the battery backup ci...:

How do you reset a biometric F-Series handreader with a reset switch?

Resolution: Caution: Resetting/cold booting a biometric handreader resets the handreader to factory default settings and erases the user database. To reset or cold boot a biometric F-Series handreader with...:

How do you reset a biometric F-Series handreader with dip switch settings?

How do you warm boot a handreader with a reset switch?

Resolution: - locate the small white rest button underneath the colorful rainbow ribbon at the back of the reader - keep this button pressed in, as you unplug and plug back in the power to the reader; wait un...:

Can you replace the old 9100 Benchmark II controller with the new 9100 Benchmark III controller?

Resolution: The current Benchmark III controller (9130-3462, 9140-3462) is a direct replacement for the older Benchmark II controller.:

What are the ANSI recommendations for the actuator mounting height and distance between the wall actuator and the door opening?

Resolution: Always check the most current revision of the ANSI A156.19 standard for recommendation or requirement of the location of a Knowing Act switch. 2019 ANSI A156.19 states the requirement of the ...:

Are unequal pairs available in the hurricane series doors and frames?

Resolution: Unequal pairs are available in the hurricane series. The minimum door width is 1' 4" (16") nominal width.:

What is the part # for the 19-R center case?

Resolution: 19-R centercase part number is 650307. F-19-R centercase part #650374.:

Is the 5100 electric strike handed?

Resolution: The 5100 electric strike is not handed.:

What is the part number for the 1990 dogging screw?

Resolution: The part number is SCREW.1022 which is a package of (25).: