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FAQs

Resolution: Once you are enrolled on a SmartCard you can use it to access a unit that has been Cold booted (no users in memory) The template and user ID are also stored in the unit -after you are enroll...:

SNMP Ethernet Risk on EN-200 (HandReaders)

Resolution: Please be aware when using network analysis applications, these applications may detect an SNMP Ethernet risk, if the application used assumes the Schlage Ethernet device allows both Read and Write...:

How to understand wiegand format on Handreader

Resolution: A 26 bit Weigand Format is standard. It is one of the selections of the setup menu. The output data transmits from terminals marked Data 1, Data 2 and Ground. The first bit transm...:

What are the visual differences on a F-Series handreader main boards that have battery backup and main boards that do not have battery backup?

Resolution: See Board Differences Battery Backup Circuitry for a picture of the visual differences between a F-Series biometric handreader with a main board that has the battery backup ci...:

How do you reset a biometric F-Series handreader with a reset switch?

Resolution: Caution: Resetting/cold booting a biometric handreader resets the handreader to factory default settings and erases the user database. To reset or cold boot a biometric F-Series handreader with...:

How do you reset a biometric F-Series handreader with dip switch settings?

How do you warm boot a handreader with a reset switch?

Resolution: - locate the small white rest button underneath the colorful rainbow ribbon at the back of the reader - keep this button pressed in, as you unplug and plug back in the power to the reader; wait un...:

Can you replace the old 9100 Benchmark II controller with the new 9100 Benchmark III controller?

Resolution: The current Benchmark III controller (9130-3462, 9140-3462) is a direct replacement for the older Benchmark II controller.:

What are the ANSI recommendations for the actuator mounting height and distance between the wall actuator and the door opening?

Resolution: Always check the most current revision of the ANSI A156.19 standard for recommendation or requirement of the location of a Knowing Act switch. 2019 ANSI A156.19 states the requirement of the ...:

Are unequal pairs available in the hurricane series doors and frames?

Resolution: Unequal pairs are available in the hurricane series. The minimum door width is 1' 4" (16") nominal width.: