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FAQs

What is the part number for the ND solenoid?

Resolution: The new motor driven ND electrified locks shipped after March 14, 2016 do not require a solenoid. The Schlage ND-Series electrified locks shipped prior to March 14, 2016 would have used a...:

What part #'s do I need to replace the hex dogging in my 22 device?

Resolution: The following parts are required to replace the existing hex dogging in 22 device: 090043 dogging adapter(pkg of 2). 090042 dogging adapter spring (pkg of 2). 090041 doggi...:

Is a hollow metal template used on the 3547A when used on aluminum doors?

Resolution: Use hollow metal templates for aluminum doors when using 33A/35A series exit devices.:

What sections are available in Everest C?

Resolution: The chart below outlines the hierarchy of the Everest C sections. The bottom row (C134, C145, C135, C125, C124, C123, C234, C235, C245, C345) are available in a cylinder and key...:

Can H-Series doors be used in tornado applications?

Resolution: No. The Steelcraft H-Series hurricane door does not meet the FEMA 361 guidelines. The Paladin (PW14-Series) door does meet the FEMA 361 guidelines.:

What are the pin outs on the RS232/J4 connector on a F3-style main board in a biometric F-Series hand reader?

Resolution: The RS232 pin out on a F3-style main board for a F-Series HandKey or a F-Series HandPunch to the J4 connector is Pin 1 (Pin 1 is the farthest pin from the edge of the board) is Groun...:

What is the center line of the lock case and the latchbolt on Schlage L9000 series lock?

Resolution: These dimensions and other general lock case dimensions can be found on template L1. :

How do I change the handing on the Von Duprin 373L trim?

Resolution: Changing the handing on a Von Duprin 373L trim requires following parts on all lever designs EXCEPT #12: RHR requires part number 090092-00 (LEVER CONTROL SPRING RHR PKG/4) and 050597-...:

Will the Von Duprin 7500 mortise lock replace an old 34 or 58 lock body?

Resolution: The Von Duprin 7500 mortise lock body will replace the old style 34 and 58 lock bodies. Order a 7500 mortise lock in the proper finish. The old style strike must be replaced with 575 strike becau...:

What is the door undercut for a 25-C device?

Resolution: The bottom rod of the device will accommodate a 1/4" to 3/4" door undercut per 2130 template .: