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FAQs

Can H-Series doors be used in tornado applications?

Resolution: No. The Steelcraft H-Series hurricane door does not meet the FEMA 361 guidelines. The Paladin (PW14-Series) door does meet the FEMA 361 guidelines.:

What are the pin outs on the RS232/J4 connector on a F3-style main board in a biometric F-Series hand reader?

Resolution: The RS232 pin out on a F3-style main board for a F-Series HandKey or a F-Series HandPunch to the J4 connector is Pin 1 (Pin 1 is the farthest pin from the edge of the board) is Groun...:

What is the center line of the lock case and the latchbolt on Schlage L9000 series lock?

Resolution: These dimensions and other general lock case dimensions can be found on template L1. :

Will the Von Duprin 7500 mortise lock replace an old 34 or 58 lock body?

Resolution: The Von Duprin 7500 mortise lock body will replace the old style 34 and 58 lock bodies. Order a 7500 mortise lock in the proper finish. The old style strike must be replaced with 575 strike becau...:

What is the door undercut for a 25-C device?

Resolution: The bottom rod of the device will accommodate a 1/4" to 3/4" door undercut per 2130 template .:

What is the current draw of a Von Duprin exit alarm kit ALK?

Resolution: The current draw of a Von Duprin exit alarm ALK is .25 amp when alarm is activated.:

Is there a vandal resistant trim like the VR910 for the 33A/35A series?

Resolution: We don't offer vandal resistance trim for the 33A/35A series exit device.:

How do I order an EL1690 for door widths not in price book?

Resolution: Through Engineering Specials, we can create an EL1690 with the internal parts of a narrower device with a pushpad/channel extrusion for a longer device.:

Is the Von Duprin 55 rim device available as a Fire Rated exit device?

Resolution: The 55 rim device is not available as a fire rated exit device. :

Can the A series be installed on a 2 1/2" thick door?

Resolution: As of 12/07/2020, the A series knob lock no longer has extended door thicknesses available. The out-of-box door thickness range for the A lock is 1-3/8" - 1-7/8". ...: