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FAQs

What is the amount of pre-load force allowed for the 6300 electric strike before the strike will no longer release and operate properly.

Resolution: The 6000 series electric strikes 6100, 6200, 6300 models, require that there be no preload at all on the strike lip to function properly.:

Why would a 3021-FS electric strike not relock?

Resolution: Check the voltage at the strike and make sure you have proper voltage at the strike. :

Is Von Duprin XP device available with the QEL option?

Resolution: Von Duprin XP98/99 devices are available with QEL option.:

Are there autoCAD drawings available for Allegion products?

Resolution: AutoCAD drawings are proprietary and are not available for distribution. :

Will strikes from the AL series work with the ND series?

Resolution: An AL strike will not operate with an ND series lock. To maintain UL listing, BHMA grading, and warranty, only strikes with the same part number are allowed between products.:

Are top caps, bottom caps and/or astragals finish stained when factory attached on Graintech door?

Resolution: When factory installed on GrainTech® doors: Finish Stain - YES, top caps, bottom caps and astragals are stained (prior to attachment) to match the GrainTech® door finish. GrainTech® Steel - NO, t...:

Is the Falcon OHC 100A or OHC101A series closer UL10C or ANSI certified?

Resolution: The Falcon OHC100A and OHC101A is not an ANSI certified closer, so it cannot be consider an ANSI grade closer. The Falcon OHC100A and OHC101A is UL10C listed for use on fire doors...:

Where can I find the 24/25 series catalog?

Resolution: http://monarchhardware.com/pc_catalogs_series2425.asp:

How to terminate RS-485 data lines for third party panels

Resolution: Use or do whatever Panel manufacturer recommends and uses regarding RS-485 wiring and termination. The IR documentation purposely does not address RS-485 wiring and termination issu...:

Is the 8402 kick plate A or B label?

Resolution: The 8402 kick plate is "A" label for metal doors and "B" for wood doors.: