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FAQs

Is Von Duprin XP device available with the QEL option?

Resolution: Von Duprin XP98/99 devices are available with QEL option.:

Are there autoCAD drawings available for Allegion products?

Resolution: AutoCAD drawings are proprietary and are not available for distribution. :

Will strikes from the AL series work with the ND series?

Resolution: An AL strike will not operate with an ND series lock. To maintain UL listing, BHMA grading, and warranty, only strikes with the same part number are allowed between products.:

Are top caps, bottom caps and/or astragals finish stained when factory attached on Graintech door?

Resolution: When factory installed on GrainTech® doors: Finish Stain - YES, top caps, bottom caps and astragals are stained (prior to attachment) to match the GrainTech® door finish. GrainTech® Steel - NO, t...:

Is the Falcon OHC 100A or OHC101A series closer UL10C or ANSI certified?

Resolution: The Falcon OHC100A and OHC101A is not an ANSI certified closer, so it cannot be consider an ANSI grade closer. The Falcon OHC100A and OHC101A is UL10C listed for use on fire doors...:

Where can I find the 24/25 series catalog?

Resolution: http://monarchhardware.com/pc_catalogs_series2425.asp:

How to terminate RS-485 data lines for third party panels

Resolution: Use or do whatever Panel manufacturer recommends and uses regarding RS-485 wiring and termination. The IR documentation purposely does not address RS-485 wiring and termination issu...:

Is the 8402 kick plate A or B label?

Resolution: The 8402 kick plate is "A" label for metal doors and "B" for wood doors.:

Can the fire label be replaced on a Von Duprin device?

Resolution: The UL fire label is only applied to the device center case cover at the factory when the device is built. This label can not be sold or replaced with a new one. A ne...:

Will an AL lever fit onto an A-series lock?

Resolution: The AL and A trim is not compatible with each other.: