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FAQs

Can the AL locks be ordered to accept Corbin Russwin core?

Resolution: The AL lock can not be ordered to accept any competitor full size core. The ND lock should be used in these applications.:

Will a Schlage L9000 thumbturn work on a Falcon MA lock?

Resolution: The Schlage 09-509 Rose style thumbturns will work but the spindle sits 90 degrees off from each other (Schlage is square, Falcon is diamond). The result is the throw will end up 10 and 2 o'c...:

Does Steelcraft have RF shielding ratings for any of their door product offerings?

Resolution: "RF" = Radio Frequency. These are special door and frame assemblies designed and tested to block radio waves. Steelcraft does not manufacture and has not tested products for RF shielding.:

Can the CD cylinder dogging and RX switch be ordered with 33/35 or 98/99 exit device?

Resolution: This can be done ONLY with non fire rated exit devices.:

What special template (ST) is used with a 2610 operator and a double-lever arm?

Resolution: ST-1885 is a 2610 operator and a double-lever arm.:

Why is a 5100 electric strike clicking but not locking?

Resolution: Follow the steps below to troubleshoot the problem. Measure the voltage at the electric strike. If the strike is FSE and not locking there should be no voltage at the strike and if it is FS there ...:

Can I convert my 25-C to a 25-WDC by purchasing the reinforcing plate?

Resolution: NON FIRE RATED DEVICES ONLY Following parts will be needed: front and back top reinforcing plates, WDC mounting package, bottom guide and center slide reinforcement plate (depending on door thickn...:

What is the purpose of a Swing Free arm on a 4310ME?

Resolution: The (SF) "Swing Free" arm allows the door to be put into hold open position, but then repositioned (swing free) to any other degree of opening without taking the closer out of the hold open mode....:

What is the amount of pre-load force allowed for the 6300 electric strike before the strike will no longer release and operate properly.

Resolution: The 6000 series electric strikes 6100, 6200, 6300 models, require that there be no preload at all on the strike lip to function properly.:

Why would a 3021-FS electric strike not relock?

Resolution: Check the voltage at the strike and make sure you have proper voltage at the strike. :