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FAQs

Why does my 7500 retract the latch bolt but not re-lock the trim?

Resolution: Tips for changing the function: The NL Drive screw will not be visible when lock body is set to Classroom function There is locktite on the screw that makes it seem like its turned down enou...:

What viewer and knocker combination should be used on a 1 3/4" thick door?

Resolution: 31252U provides the 3125 knocker and the U701 viewer for 1 5/8" - 2 1/8" thick doors.:

Can a 9100 series Benchmark be used on a high traffic exterior door?

Resolution: The recommended application for the 9100 series Benchmark operator is low traffic exterior doors, or low/moderate traffic interior doors. The Benchmark series operator "is not" recommended for use ...:

Can I use the 10-072 strike with a L400 Series lock?

Resolution: Only the 10-079 or 10-078 strike should be used with the L400-Series. :

What special template (ST) is used with a 4040 closer that is a size 6?

Resolution: ST-3433 does not make the closer handed, it is a change in the spring size.:

What LCN closer is comparable to the Norton 7500?

Resolution: The Falcon SC71 is an exact replacement for the Norton 7500. The LCN 1460 or 4040 Series closers could be used, the mounting hole pattern is different.:

What current should an AD-Series or CO-Series lockset draw while in its low power "Sleep" mode?

Resolution: Use a multi-meter in series with the batteries to measure battery current. Be sure your multi-meter can accurately measure very low current, in the micro-amp range. See the attached Technical Not...:

Is the electric locking available on 98/99 rims?

Resolution: Electric locking is not available on 98/99 rim device. This option is available on the E996L trim with all 98/99 rim, mortise, surface and concealed vertical rod devices.:

Does Schlage offer restricted SFIC keyways?

Resolution: Schlage Everest B keyways are restricted SFIC keyways.:

What lever and escutcheon designs are allowed on the Schlage S200 series?

Resolution: Standard combinations:SAT, NEP, JUP levers ship with SAT escutcheonFLA levers ship with a FLA escutcheonLAT levers must specify SAT or FLA escutcheonAll split designs are allowed, simply specify th...: