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FAQs

What K hub will work for 19-R or 19V using a Simplex LP1010?

Resolution: The LP1000 series Kabba Simplex trim will not work with the 19 series devices.:

How to submit a request for a Schlage special?

Resolution: Process Highlights:Upon receipt the Innovation Center Product Request Form coordinator will assign an RFQ#, review, and clarify the request as neededWithin 5-working days your request will be eithe...:

What is the part number for an Everest key blank?

Resolution: Part numbers listed below: :

Are all levers ADA compliant?

Resolution: Our levers meet the ADA guidelines for accessibility. See document here. 309.4 Operation. Operable parts shall be operable with one hand and shall not require tight grasping, pinching, or...:

Is the L-Series mortise lock UL rated?

Resolution: UL Listed for 3-hour fire door (except L9076 and L9077):

Will the 19-V series fit on smaller than standard stile width?

Resolution: The 19-V will fit down to a 1 3/4" stile door per template T-1105. See chart in upper right corner of template. REDIRECT TO ALL TEMPLATES The 19-V will fit down to a 1 3/4" stile door per t...:

Will the new Von Duprin 33A/35A center case work on old 33/35 series exit devices?

Resolution: The new 33A/35A center case will not work with the old 33/35 series exit devices. It is never intended to use parts to convert a device from one Series to another Series as this w...:

Will Primus cylinder fit into the F locks?

Resolution: The Primus cylinders are not designed to fit into the F locks. They are too long and the tailpiece is oriented differently.:

What replaced the D871 deadbolt?

Resolution: The Falcon D400 and D800 series (including the D871) were discontinued in 2008.:

When ordering the ND lock less cylinder will it come with a tailpiece?

Resolution: The Schlage ND is shipped with a driver/tailpiece when ordered with a LD, BD, or JD suffix.: