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FAQs

Can an auto operator be installed on a Dutch door?

Resolution: Yes, an automatic operator can be installed on a Dutch door. The operator must be installed on the top leaf of the Dutch door. Only the top half will open unless the top and bottom leaves (se...:

Will the 9550 series Senior Swing work with a strike and auto flush bolts?

Resolution: The 9550 series Senior Swing WILL NOT work on a pair of doors with Electric Strike and auto flush bolts because you cannot sequence the door openings with a 9550 simultaneous pair operator.&nb...:

Does the EL and the QEL install the same on the door?

Resolution: Both the EL and QEL(A) can be mounted the same on the door.:

How can I return the Reader to its original out-of-the-box configuration?

Resolution: Starting with AD firmware package ADFwPkg 2.16.3 released 02/11/2011 and CO firmware package COFwPkg 1.20.0 released 3/29/2011; when a second FDR is initiated within 10 seconds of completion of the...:

How do I know if my 98/99 device is fire rated?

Resolution: If the device has no hex dogging feature and has a fire label on the center case cover it is fire rated device.:

What is the difference between D and ND series?

Resolution: The D series is knob trim and the ND series is lever trim.:

Will the 4600 series operator be damaged if activated when the door is locked?

Resolution: Any good secure setup and installation should be getting an open signal that has already gone through credential access first (ex……card reader, keypad, Key switch) and ignoring a locked door. ...:

Will the Falcon 8200 series operator burn up if someone tries to open it when the door is locked?

What replaced the old D series lever locks?

Resolution: The old D series lever lock was replaced by the ND lock in September 2003.:

How do you program the 8310-877 safety sensor?

Resolution: The 8310-877 safety sensor can only be programmed by using the 8310-859 remote. You can not manually program the 8310-877 safety sensor. However, you only need (1) 8310-859 remote to program any nu...: