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FAQs

How can I return the Reader to its original out-of-the-box configuration?

Resolution: Starting with AD firmware package ADFwPkg 2.16.3 released 02/11/2011 and CO firmware package COFwPkg 1.20.0 released 3/29/2011; when a second FDR is initiated within 10 seconds of completion of the...:

How do I know if my 98/99 device is fire rated?

Resolution: If the device has no hex dogging feature and has a fire label on the center case cover it is fire rated device.:

What is the difference between D and ND series?

Resolution: The D series is knob trim and the ND series is lever trim.:

Will the 4600 series operator be damaged if activated when the door is locked?

Resolution: Any good secure setup and installation should be getting an open signal that has already gone through credential access first (ex……card reader, keypad, Key switch) and ignoring a locked door. ...:

Will the Falcon 8200 series operator burn up if someone tries to open it when the door is locked?

What replaced the old D series lever locks?

Resolution: The old D series lever lock was replaced by the ND lock in September 2003.:

How do you program the 8310-877 safety sensor?

Resolution: The 8310-877 safety sensor can only be programmed by using the 8310-859 remote. You can not manually program the 8310-877 safety sensor. However, you only need (1) 8310-859 remote to program any nu...:

Is the 33A/35A or 98/9947-F available less the top and bottom rods?

Resolution: Due to UL requirements a complete device must be shipped. LBR (less bottom rod) is an option for the fire rated devices.:

How much top rail is needed on a 4041 REG/PA (Rw/PA)?

Resolution: To install a 4041/4040XP with Rw/PA or Hw/PA arm, you need a minimum of 5-3/8" top rail on the door, measured from the bottom of the stop. If the top rail is less than 5-3/8", you will need to use ...:

Are ND locks available in 629 or 630 finishes?

Resolution: The AL and ND locks are not available in any stainless steel finishes. The only option is either the 626 satin chrome or 625 bright chrome.: