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FAQs

What is the length of a Schlage rim cylinder?

Resolution: The Schlage rim cylinder lengths are given below and were measured from the face of the cylinder to the back of the tailpiece. Because of allowable tolerances for each part the average length is l...:

ALK is on and the light is blinking but will not alarm.

Resolution: Check to see if RX Red and Blue wires or LX White and Gray wires are wired into TB1 terminal block. If switch is not connected there is nothing to send the exit alarm ALK into alarm from.:

What is the door range for an ND lock?

Resolution: The following door thickness options are available for the Schlage ND-Series but they are non-standard and the door thickness must be specified when ordering the lock. Check current price b...:

Can the electric strike be used in an outdoor application?

Resolution: Electric strikes are not water proof an not recommended for exterior application especially gates.:

Will a 25 series device work with the Omni lock trim previously used on an 18 series device?

Resolution: We have never tested the Omni lock with the 25 Series device.:

What would keep the vertical rod exit devices top latch from being held retracted in the open position?

Resolution: Following exit devices 2227/F, 33/3527A/F, 33/3547A/48A/F, 98/9927/F and 98/9947/48/F have similar rod adjustment procedures. All top latches control the bottom latch assemblies. When do...:

What cylinder is used in the 855156 flex padlock?

Resolution: The 855156 uses a cylinder and keys that are compatible with American Brand. A locksmith should have blanks and be able to duplicate the keys.:

Explain the function for the Schlage S80 storeroom lock.

Resolution: The S80 requires a 90° key rotation that enables the outside lever to be rotated to retract the latch. When the key is removed, the outside lever is once again locked.:

Is there a plastic lever that fits over D series knobs?

Resolution: When ADA requirements became required, Schlage created this retrofit lever to fit existing D knobs. (Orbit, Plymouth, and Tulip knobs only). See Installation instructions here ...:

What is a modular cylinder?

Resolution: Click here for the Schlage Modular Cylinder Marketing Sell Sheet for information on the modular cylinder.: