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FAQs

Can the Von Duprin Chexit device be ordered with LX latch bolt monitor?

Resolution: The LX switch is not available with Von Duprin rim and vertical rod Chexit devices. If using a mortise Chexit device the SS7500 mortise lock would provide a LX latch bolt monito...:

Where is the Through Wire located on a 112HD or 224HD continuous hinge?

Resolution: Example: The centerline would be 81-25/32 from the top of the hinge for a 108" hinge.:

Why can't I lock my AL53 or ND53 lock with a key?

Resolution: The AL53 and ND53 is not designed to be locked from the outside with a key. Key operation: When the button is pushed then the key will unlock the outside lever. When th...:

How to create programming credential for CM locks

Resolution: Press INI three timesBrief Red Led flash then Solid RED Ledpresent credential Red then Green led 4 timespress INI onceRed then Green Led once.:

What is the difference between C and E keyway?

Resolution: The profile or shape of the key is different. This would apply to all key sections with differing names such as F, CE, etc.:

What is the maximum frame size for a label transom and sidelight frame?

Resolution: Maximum hourly rating for a transom and side light or panel frame is 1 1/2 hour (90 minutes).In masonry wall application the maximum is 13'6" x 12'2"In stud wall application the maxi...:

How do you install a 4110 with flush transom frame?

Resolution: The 4110 series closer is installed on a flush transom frame using the -419 flush panel adapter.:

What is the new number for a 7910-931 receiver?

Resolution: The obsolete 7910-931 receiver has been replaced by the 8310-865 receiver.Replacing the receiver requires you to also replace the obsolete 7910-444 transmitter module with the 8310-844 transmitter.:

Where does the hold open switch on the 4630 / 4640 wire into on the 1-24 single terminal strip?

Resolution: The 4600 hold open switch (for the new 1-24 single terminal strip I/O board) wires into terminals 2 and 6 or 4 and 6.:

What is the template for 5BB1HW for Swing Clear Hinges?

Resolution: The 5BB1HW Swing Clear Hinge templates can be found using this link.: